Search results for: 'multi'

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

11 May 2020  |  Asia Pacific  |  Market Outlook

Indonesian Automotive Outlook, 2020

Total Industry Volume is Expected to Decline by 16.7% in 2020 Due to Global Economic Uncertainties and Disease Outbreak

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From 2018 to 2019, the Association of Southeast Asian Nations (ASEAN) automotive market decreased at a year-on-year (YoY) rate of 2.9%, with total sales reaching 3.5 million units. The main reasons for this decline were the global economic slowdown in automotive sales and the dip in sales faced by Indonesia, a leading contributor to the ASEAN marke...

Machine-to-machine (M2M) devices and connections will experience significant growth during the forecast period. Key areas of application include connected homes, work, cities, cars, and health, with the connected homes segment securing a significant share in the market. The COVID-19 pandemic outbreak, which started in December 2019, took the world ...

23 Sep 2020  |  Global  |  Market Research

Disruptive Technologies with Innovative Business Models Driving Platform and Architecture Strategies for AVs, 2020

Growth Potential Enhanced by 4-layered Platform Approach Toward CASE

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Key Issues Addressed

The automotive industry is at a tipping point, with traditional business models being disrupted, changing the market dynamicsincreasing urbanization and congestion, tighter emission and safety regulations, evolving consumer expectations for digital features, and focus on user safety. The ecosystem is evolving at a rapid pace, not only through the ...

The Latin American data center services market is growing; companies are beginning to understand the benefits of outsourcing infrastructure to a third party and are starting to lose their fear and mistrust of service providers. There are still considerable opportunities in the Latin American market, with providers expanding facilities and building...

Technological Advancements in Solid-state Batteries for EVs The trend of decarbonization of the global automotive sector has been the main factor driving the research on novel battery materials, owing to their prominence as a key enabling technology for the electrification of the transportation sector. Li-ion batteries have become synonymous to EV...

Australia is one of the growing data center colocation services markets in Asia-Pacific. Despite facing intensifying competition from Singapore and Malaysia, the market in Australia continues to expand. Growth has been driven mostly by hyperscale cloud vendors, large enterprises, and highly regulated verticals, such as banking, financial services,...

This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...