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The US eCommerce fraud prevention market is on a growth trajectory: eCommerce sales are expected to generate more than $700 billion in the United States by 2023. However, the online environment has emerged as the preferred channel for fraudulent transactions, given that card-not-present payments present various opportunities. By analyzing various d...

14 Jun 2022  |  Global  |  Megatrends

Global Frictionless Commerce Growth Opportunities

Enhancing Customer Experience through the Convergence of Physical and Digital Retail

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The retail industry is undergoing a transformational shift wherein physical and digital customer experiences are converging. Retailers want to leverage digital tools that will help them derive contextual, behavioral, and location-based information to create unique and engaging customer experiences. Digitalized eCommerce platforms will enable fricti...

30 Jun 2022  |  Global  |  Market Outlook

Global Automotive Outlook, 2022

Automotive OEMs Prioritizing Supply Chain Recalibration, Digital Transformation, and Sustainability to Accelerate Growth

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Rebounding from the pandemic-related disruptions of 2020, the global automotive industry registered a healthy 5.3% increase in sales, with 81 million in unit sales in 2021. Toyota led global OEM sales, recording a growth rate of 13.9%, selling 9.9 million units. Despite the positive recovery trends in the global economy and vehicle sales, the Ru...

Land border security is not a one-size-fits-all proposition. Every country has a distinct security profile informed by its terrain, land area, weather patterns, and threat perceptions. Securing a mountainous border, for example, would involve different technologies and resources than needed for a desert or river border. Rising crime, illegal immigr...

05 Aug 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Improve Workflows in Government Organizations, 2024

Changes in Work Styles and the Need to Improve Services for Citizens Drive Adoption

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The role of government continues to evolve as the needs of citizens and organizations grow and change. The adoption of digital technologies is accelerating the pace of change, placing pressure on governments to rapidly adopt digital technologies to improve the delivery of services for users by creating user-centric communication and collaboration e...

After a strong performance in 2024, the global video conferencing devices market entered a period of moderated growth in 2025. Unit shipments increased by 3.3%, while revenue grew 5.8%, supported by higher average selling prices. The slowdown reflects growing market maturity, ongoing macroeconomic uncertainty, and shifting enterprise technology pri...

The audio conferencing endpoints market continues to evolve and remains a relevant segment for businesses seeking clearer, more reliable audio solutions for their meeting spaces. While the hybrid work model is unlikely to disappear overnight, organizations are considering return-to-office (RTO) programs with growing frequency. These programs usuall...

The European ridehailing market is rapidly evolving, shaped by technological advancements, changing consumer preferences, and regulatory dynamics. While Uber and Bolt are the formidable players, local and regional competitors such as FreeNow, Cabify, inDrive, Yango Ride, and Heetch each have their own strengths and specific regions of operation, co...

Over the past 5 years, more off-highway (agricultural, construction, and mining) equipment rental companies, shared platform providers, and service relationship management companies have been providing customers with solutions that address labor shortages, inventory management needs, and high operational and maintenance costs, creating significant ...