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With increasing consumer preference for non-cash payments, banks, merchants, and retailers must ensure that they have the ability to support the emerging digital payments mechanisms in a secure manner. The acceleration of stolen identity data has further strengthened the need for enterprise fraud management (EFM) solutions that enable retailers and...

This study examines the North American mobile sales force automation market. For the purposes of this study, mobile sales force automation applications are software solutions that extend SFA capabilities to a sales professionals mobile device (smartphone or tablet). These capabilities can range from basic account, opportunity and contact management...

Mitigating greenhouse gases is the way ahead to avert catastrophes arising from climate change. Permanently removing greenhouse gas emissions from the atmosphere is a huge and urgent task. Emission reduction technologies are necessary to achieve deep decarbonization in emission-intensive industries and net-zero emissions in the long term. Industry ...

Frost & Sullivan hosted a number of top-end-user companies across various industries, including retail, finance, healthcare, and automotive, as well as solution providers and consulting thought leaders. The audience was consistently engaged in highly energized discussions, sharing challenges and best practices to enhance their contact centers and a...

Brazil’s telemedicine market is likely to increase from $495.3 million in 2015 to $743.8 million in 2017 whereas the mHealth market revenue will grow from $446.8 million to $1.43 billion over the same period. Telemedicine is strongly focused on teleradiology in Brazil, which represents over 98% of the market segment revenue. Other telemedicine appl...

The South African electricity market is strained. The implementation of smart grids will help alleviate many of the problems the country is facing. This research service gives a comprehensive analysis of international best practice and case studies of smart grid projects that have been implemented, and tells how South Africa can learn from them. Th...

This edition of the IT, Computing and Communication Technology Opportunity Engine explores growth in AI-driven intelligence, synthetic data, multi-modal AI, intelligent document processing, workflow automation, finance orchestration, compliance automation, embedded finance, cross-border payments, blockchain-enabled trade finance, tokenization, priv...

The 19th Annual Customer Contact West: A Frost & Sullivan Executive MindxChange brought thought leaders from around the globe to Huntington Beach, California to tackle their challenges with other customer experience (CX) experts. Participants discussed their shared challenges, successful customer solution implementations, and strategies for improvi...

The well-established global motive lead acid battery market is expected to witness a CAGR of 4.2% between 2017 and 2024. Material handling equipment is the key application using lead acid batteries, globally. Increase in eCommerce models is driving the need for warehouse. These warehouses need electric forklift for indoor operation that boosts the ...