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Digital piracy has evolved from casual file sharing into an industrialized, organized crime enterprise that ranks among the gravest revenue threats facing global media and entertainment. The single most important problem confronting the industry today is the industrialization of live streaming piracy—particularly of premium live sports—where crimin...

Hybrid work and software as a service have shifted security enforcement from the network perimeter to identity, transforming it into a control plane. Workforce identity and access management (IAM) now determines whether every user, device, and session should retain access based on context, risk, and least privilege policies. This raises the competi...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center r...

25 Mar 2020  |  Global  |  Market Research

Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

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The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

This research benchmarks top participants in the global noise, vibration, and harshness (NVH) testing market. Of the more than 20 companies in this space, Frost & Sullivan identified 12 with commendable performance in the 7 key end-user segments (automotive, aerospace and defense [A&D], power generation, consumer electronics, construction, and indu...

Organizations today want a single view of customers from all touch points, which can be achieved through customer relationship management (CRM) solutions. The goal for companies, educational institutions, and the public sector is to capture and leverage the wealth of available data to have profitable, productive, value-rich, experience-enhancing, a...

The explosive growth of enterprise mobility and bring your own device technologies is putting immense pressure on IT teams to monitor and control cloud application usage, fueling the growth of cloud access security broker (CASB) solutions. A CASB is a security platform that resides between cloud service users and cloud apps to monitor all activitie...

The Indian logistics industry is in the midst of a transformation as manufacturers and shippers look for ways to cut costs by reducing supply chain waste and the dependence on manpower. Logistics often is a target for efficiency improvements: customers are demanding more personalized services with a focus on speed and cost. In the past 5 years, l...

08 Apr 2021  |  North America  |  Market Research

Strategic Insights into the Global SUV Market

SUVs are no Longer Considered Utilitarian Vehicles; they have Become a Prominent Part of Urban Mobility. Future SUVs Will be Designed to be a Part of Connected Car Networks and Will also Form the Basis of New Urban Mobility

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The SUV is no longer just a utilitarian off-roader whose sole purpose is to transport goods and other essentials over hostile terrain. Over time, these vehicles have evolved and have started playing other roles as well, primarily as people carriers in urban and suburban areas; they are also used to make a statement of social standing in some region...