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The enticement to cut costs, improve quality and focus on their core competency is driving companies to outsource non-core business processes to third party service providers. These third party providers leverage on their low cost structures, process expertise and resources to deliver these business benefits. Business Process Outsourcing (BPO) is f...

Two key concepts of IMS are (1) a standards-based architecture that enables best-of-breed, multi-vendor solutions and (2) the concept that the architecture bridges legacy and next-generation architecture. These two concepts exponentially add to the complexity of implementing, maintaining and operating service provider networks. Over and above the...

Recent economic instability is causing the enterprise community to spend more cautiously, and is also having a detrimental affect on service provider success. The business local service market is continuing to consolidate with carriers filing for bankruptcy protection and restructuring their organizations to stay afloat. The next several years wi...

COVID-19 has hit us fast and furiously in 2020. A general lack of preparedness in customer care has revealed each industry’s weaknesses and vulnerabilities. Every vertical market has its own unique challenges, but the concerns that are universal for all of them include lack of bandwidth, secured networks, and reliability. In this volatile and unpre...

Enterprises achieve greater levels of business automation by connecting various business environments and make critical business decisions by accessing data through a converged cloud connectivity solutions. Here the network acts the key connecting piece where cloud seamlessly integrates itself into the already existing enterprise IT infrastructure....

The travel market has gradually evolved into a more technologically equipped sophisticated sector. The service providers today strive to harness emerging technologies to enhance customer experience and loyalty. The pressure to operate efficiently is driven by the dynamic growth in passengers and increased customer expectations while delivering an u...

This edition of the Oil and Gas (O&G) Technology Opportunity Engines features information on next-generation ROV systems subsea assessments, drone-based methane detection, asset integrity enhancing solutions, detection of undocumented oil and gas wells using AI, among others.The Oil and Gas TOE provides intelligence on innovations pertaining to tec...

Flight operations are one of the highest cost centers for an airline. In a growing global aviation market, airlines need to continuously optimize their flight operations and asset utilization to attain enhanced revenues and deliver sustainable operations. Optimizing flight operations can also lower operational expenses and minimize harmful environm...

07 Jan 2021  |  Global  |  Megatrends

Global Smart City Scorecard, 2020

Top 15 Global Smart Cities Driving Resilience in a Post-COVID-19 World

Infographics

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Key Issues Addressed

This research service identifies smart cities that are built with definitive smart city goals and have a high level of maturity. The goal is to provide an analysis of the pursuits that cities are undertaking to ensure the sustainability, cohesiveness, and comprehensiveness of their smart city strategies. City governments and policy stakeholders w...