Search results for: 'part 19'
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23 Jul 2021  |  Global  |  Market Research
Digital Investments in Healthcare Through COVID-19 and Beyond
Competitive Intensity Heightens Prioritization of CX
With 99% of healthcare organizations in some stage of digital transformation, its clear that stakeholders understand the value of IT solutions. Digital health solutions offer great promise for new care delivery models, expanded access, better patient outcomes, and improved operational efficiency. Advanced technologies can help them deal with a myri...
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11 Dec 2020  |  North America  |  Market Research
COVID-19 Pandemic Catalyzes the Transformation of the In-vitro Diagnostics Industry
Future Growth Potential is Enriched by Alternate Testing Sites in the Point-of-Care Testing Segment
This research service provides critical insights into the impact of COVID-19 on the global in-vitro diagnostics (IVD) industry, highlighting the growth opportunities, market revenue, and technology trends that influence its growth. Its three major segments identify the strategic imperatives of the IVD industry, the impact of COVID-19 on the IVD gro...
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21 Oct 2021  |  Europe  |  Customer Research
Impact of COVID-19 on Healthcare Contact Centers
Acceleration in WAHA, Self-Service & Cloud Investments
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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25 Aug 2020  |  Europe  |  Market Research
Transformative Macroeconomic Trends that will Alter the Investor Environment in the United Kingdom
Full Post-Covid-19 GDP Recovery by Q1 2022
Covid-19 has catapulted the UK economy into further uncertainty, adding to the volatility already caused by Brexit. The next few months will be critical to the UK's economic recovery, as the country emerges from lockdown, and finalizes its post-transition trading relationship with the EU. This research service has been designed to help clients deve...
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11 Dec 2020  |  North America  |  Market Research
Impact of COVID-19 on Elective Procedures in the US, 2020–2023
Growth Strategies to Navigate the Uncertainty Surrounding Elective Procedure Deferrals and their Impact on the Medical Device Market
The study offers an overview of the impact of COVID-19 on select medical devices. The deferral of elective procedures due to COVID-19-related measures has affected the cardiovascular medical device market. While some cardiovascular procedures are considered urgent, others have been rescheduled and deferred. Nearly 83.5% of all orthopedic procedures...
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16 Sep 2021  |  Global  |  Market Research
Customer Perspectives on Contact Center Trends Amidst the COVID-19 Pandemic
Acceleration in Cloud and Self-Service Solutions Pave the Way to Delivering Excellent CX
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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25 Aug 2021  |  Asia Pacific  |  Market Research
State of the Asia-pacific Customer Contact Industry—The Covid-19 Pandemic has Accelerated CX Investments
During the Pandemic, Companies Have Become Increasingly Dependent on the Cloud to Deliver CX, and this Trend is Likely to Gain Further Momentum
The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound of consumer demand, and faster service sector recovery can enable full GDP recovery by mid-2021 (optimistic scenario). In case of multiple fresh outbreaks, lockdown extensions, and delayed vaccine adm...
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22 Mar 2021  |  Europe  |  Market Research
Impact of COVID-19 on Elective Procedures in Western Europe, 2020–2023
Growth Strategies to Navigate the Uncertainty Surrounding Elective Procedure Deferrals and Their Impact on the Medical Device Market
The deferral of elective procedures due to pandemic-related measures has adversely affected the cardiovascular medical devices market. While some cardiovascular procedures are considered urgent, others have been rescheduled and deferred. Nearly 80% of all the orthopedic procedures performed in Europe are estimated to have been delayed, postponed,...
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31 Aug 2021  |  Asia Pacific  |  Customer Research
Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific
Businesses Accelerate Digital Transformation Projects and Leverage Flexible Cloud Services to Enable Faster Return to Growth
This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employees...
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09 Dec 2021  |  Global  |  Customer Research
Digital Trends in the BFSI Industry Amidst COVID-19 and Beyond
Banking, Financial Services, and Insurance Customer Perspectives
The COVID-19 pandemic accelerated the move to digital channels, the cloud, and self-service customer care so financial companies could take advantage of new technologies to keep businesses running sans a staff yet maintain a satisfactory level of customer experience (CX). BFSI companies are focusing on improving digital experiences such as digital ...
$4,950.00
Special Price $3,712.50 save 25 %