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This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) highlights breakthrough innovations across conversational AI, multimodal intelligence, edge computing, wearable tech, spatial analytics, and enterprise AI platforms. Notable developments include AI-powered multi-agent orchestration for enterprise workflows, ...

The Advanced Manufacturing Technology Opportunity Engine provides profiles of innovations related to simulation-trained contact skills enabling industrial robots to perform complex physical interactions and manipulation tasks; hybrid laser-DLP 3D printing systems combining additive technologies for high-speed photopolymer manufacturing; industrial ...

The 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical executives. Enthusiasm levels were high, and participants dove into each of the sessions with great ene...

29 Mar 2017  |  Europe  |  Market Research

Growth Opportunities in the UK Facility Management Market

Market Transformation Driven by Convergence of FM with Workplace Change Management to Offer Business Productivity

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The facility management (FM) market in the United Kingdom is going through a transformation driven by technology innovation, new business models, emerging value propositions, and creative new service offerings. The UK FM market is one of the most developed and mature in the world with a highly competitive international supply base. FM services ar...

22 Sep 2020  |  Europe  |  Market Research

European Digital Risk Protection (DRP) Market, Forecast to 2024

The Digital Transformation of Businesses and the Evolving Threat Landscape Drive Market Growth

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Key Issues Addressed

Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both i...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

This Frost & Sullivan study tracks digital developments in the global plastics industry and seeks to identify future opportunities for further use of digital technology. Findings are presented as domains of digitalisation (the domains of digitalisation indicated in this study are slightly different from those in other Frost & Sullivan digital tra...

Business operations and consumer engagements are rapidly moving to an environment that is permanently online and permanently connected. End consumers demand a user experience that enables them to switch between multiple applications and devices seamlessly. However, a seamless customer experience across numerous applications requires an open net...

The flow battery energy storage solution comprises 2 electrolytes, which differs from the traditional battery design, where energy is stored as the electrode material. These electrocytes’ electrochemical nature drives the ion transfer and enables the storage and discharge of energy. A flow battery can be used as a fuel cell and rechargeable batte...