Search results for: 'systems engineering'

District cooling (DC) is the cooling equivalent of district heating. This process involves supplying chilled water (usually between 4 and 8 degrees Celsius) from a central plant to multiple buildings via insulated underground pipes. The cooled water is then used to chill the indoor air in buildings before being sent back to the central plant to be ...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

Climate change remains a top concern for governments and industries around the world. Increasing levels of carbon emissions have created an urgent need for control measures including vehicle electrification. Two-wheelers are a commonly used mode of transport in Asia considering their maneuverability through traffic and cost efficiency in terms ...

This research study contains the analysis of Asia-Pacific UC as a service market for 2012. It examines the drivers and restraints for growth, pricing, and technology trends. Four segments are covered in this study and they are hosted telephony, UC application, collaboration services, hosted contact center services. The study also attempts to foreca...

This market engineering research service has been developed to address the dynamics of South Korea radiology information systems, picture archiving and communications systems (RIS-PACS) market. This research service presents the key findings of South Korea RIS-PACS market. It provides insight and forecast for market size. Moreover, this research se...

11 Dec 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Commercial Vehicle Telematics Market in Thailand, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Road traffic accidents and losses involving commercial trucks and buses in Thailand have led to more regulations regarding commercial vehicle specifications, safety, and operation. In 2013, the Thai government began to implement GPS installation on trucks and tractor trucks used specifically for the transport of dangerous goods and hazardous mate...

Urban population growth, the impacts of climate change, and water scarcity risks present challenges and opportunities for Australian water corporations. As demand for water increases, companies providing water and sewerage services are under growing pressure to improve resource efficiency, address sustainability needs, and ensure affordability for ...

17 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Greater China Distributed Denial-of-Service Protection Solutions Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Distributed Denial-of-Service (DDoS) protection solutions refer to appliance- or cloud-based solutions capable of detecting and mitigating a broad spectrum of DDoS attacks with high accuracy to ensure network and business services availability and continuity. A growing number of time-sensitive online tasks and applications is stimulating demand for...