Search results for: 'Hosted IP Telephony'

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

Japan contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ce...

Increased economic activities, higher urbanization rates and growth in crime creates the need for surveillance, which is expected to grow in future. Given the currently nascent market, targeting the right customer segment with products and services that offer desired outcome along with educating customers of the associated benefits hold the key to ...

This study covers the North American speech technologies and solutions markets. It discusses automatic speech recognition (ASR), text-to-speech (TTS), and speaker verification (SV) technologies and their application in self-service (IVR), unified messaging, auto attendant and carrier enhanced service platform markets. The study provides an overview...

IP video surveillance cameras, also called digital cameras or network cameras, are cameras that digitize and compress one or more surveillance video streams before streaming it to a central system for further processing and storage. Due to the urgent need for improved security, fast response times, and superior diagnostic capabilities, the surveil...

The South Korea contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. ...

This research service provides the key findings of the global virtualized IP testing market. The virtualized IP test equipment market covered in this study consists of scalable and fully virtualized test solutions that are suitable for testing both physical devices under test (pDUT) and virtual devices under test (vDUT). This study features revenue...

Increased globalization and the transition toward the knowledge economy have driven organizations to be increasingly dependent on their IP assets to generate, maintain, and extend their competitive advantage. Technological advancements are posing new challenges and opportunities for IP management. The study covers recent advancement in the indust...

This study highlights opportunities and risks in diagnostics/companion diagnostics sector from patenting perspective. It provides an overview of key intellectual property (IP) issues, recent cases for diagnostics and gene patenting in the United States and their business impact. It also provides an overview of the patenting activity in the area of ...