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14 Feb 2024  |  Global  |  Market Research
Global State of AI, 2024
Highlights and Growth Opportunities from a 2023 Frost & Sullivan Survey of IT and Business Decision Makers
About 89% of IT and business decision makers that Frost & Sullivan surveyed in late 2023 believe artificial intelligence and machine learning are crucial, very important, or important in achieving business goals revolving around increasing operational efficiency, supporting innovation, and improving customer experience. An equal percentage of respo...
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17 Nov 2023  |  Global  |  Customer Research
Voice of Customer: Global Healthcare Cybersecurity Trends
A Survey of Enterprise Decision-Makers Who Influence Cybersecurity Budgets in the Healthcare Industry
Typically, healthcare sector organizations have managed to keep themselves isolated from cybersecurity threats by air-gapping their internal systems. As the result of continual digitalization initiatives and the rapid adoption of bring-your-own-device and Internet of Things-enabled devices, however, the healthcare sector has found itself connected ...
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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
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28 Aug 2023  |  South Asia, Middle East & North Africa  |  Customer Research
Voice of the Customer—EV Charging Infrastructure, Kingdom of Saudi Arabia
Survey to Assess Driver Interest and Potential for Charging Services in the EV Market
This Voice of the Customer survey sheds light on the willingness of Saudi Arabia’s population in car purchasing and new car purchases to switch to electric vehicles (EVs) as their next car purchase in the next two years. In doing so, Frost & Sullivan assessed the potential for charging services based on customer preferences to support automakers, d...
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12 Mar 2024  |  Global  |  Market Research
Voice of Customer: Global Banking and Financial Services Security Trends
Growth Opportunities Gleaned from a Survey of Enterprise End Users Who Influence Cybersecurity Budgets
Because of digitalization initiatives, the bring-your-own-device trend, and the sheer number of internet of things-enabled devices, banking and financial services organizations have found themselves connected to a vast digital ecosystem vulnerable to many threats. In this fast-changing cybersecurity landscape, organizations are ready to make signif...
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07 Aug 2023  |  Global  |  Customer Research
Voice of the Enterprise Security Customer—Security Services
A Survey of Enterprise End Users Who Influence Cybersecurity Budgets, Focused on Security Services
This report presents a comprehensive analysis of the worldwide cybersecurity services landscape, encompassing the security posture of organizations, cybersecurity responsibilities within organizations, factors influencing the choice of cybersecurity solutions, and projected procurement trends into 2023.Based on a global survey conducted across six ...
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29 Oct 2025  |  South Asia, Middle East & North Africa  |  Customer Research
Voice of Customer: Buying Behavior for Light-Duty Commercial Vehicles, India, 2025
A Survey on Vehicle Owner and Operator Preferences in the Purchase of Light-duty Commercial Vehicles in India
This Frost & Sullivan analysis presents the findings of a comprehensive survey conducted to understand consumer behavior in the procurement and usage of light-duty commercial vehicles (LCVs) in India. With the Indian logistics and transportation sector undergoing rapid transformation, LCVs play a critical role in last-mile connectivity, intra-city ...
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20 Apr 2022  |  North America  |  Customer Research
US Cybersecurity Responsibility, Spending, and Posture
A Survey of Enterprise End Users Who Influence Cybersecurity Budgets
The COVID-19 pandemic accelerated the remote working trend by at least 20 years in most parts of the United States. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred within weeks or months. In the process, security issues were initially pushed aside or ignored al...
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20 Apr 2022  |  Europe  |  Customer Research
European Cybersecurity Responsibility, Spending, and Posture
A Survey of Enterprise End Users Who Influence Cybersecurity Budgets
The COVID-19 pandemic accelerated the remote working trend by at least 20 years across Europe. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred in weeks or months. In the process, security issues were initially pushed aside or ignored altogether in the rush to e...
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03 Mar 2021  |  Global  |  Market Research
Low-Latency Video Delivery Needs and Growth Opportunities
Survey Respondents Consider Cost and Scaling Networks to be the Biggest Implementation Challenges
Since 2019, low and ultra-low latency video delivery for live streaming has been a hot topic among vendors in the content delivery network (CDN) market. Frost & Sullivan has seen a disconnect between what CDNs are selling and what customers want to deploy, which is the point of this survey sent via email to industry professionals across the media, ...
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