Global State of AI, 2024

Global State of AI, 2024

Highlights and Growth Opportunities from a 2023 Frost & Sullivan Survey of IT and Business Decision Makers

RELEASE DATE
14-Feb-2024
REGION
Global
Research Code: PFDF-01-00-00-00
SKU: CI_2024_578
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Description

About 89% of IT and business decision makers that Frost & Sullivan surveyed in late 2023 believe artificial intelligence and machine learning are crucial, very important, or important in achieving business goals revolving around increasing operational efficiency, supporting innovation, and improving customer experience. An equal percentage of respondents believe generative AI will be disruptive for enterprises.

In this study, Frost & Sullivan presents the key findings of the survey about the state of adoption of AI. Respondents were drawn from senior IT decision makers across multiple verticals including financial services, healthcare, retail, government, technology, and manufacturing. The major themes explored in the survey include the current state of AI deployment, key organizational goals of AI implementation, the demand for specific
AI-related technologies, and the main AI deployment models. The analysis also gives readers an understanding of the prominent AI-related technologies that enterprises are adopting.

Frost & Sullivan separately interviewed technology vendors and service providers to obtain a view about AI priorities to help end users understand the benefits and challenges of AI (as cited by peers).

Author: Hemangi Patel

Table of Contents

Research Objectives and Methodology

Respondent Profile

Key Findings

Key Findings (continued)

Enterprises Recognize the Importance of AI/ML in Achieving Business Priorities

Enterprise AI Deployments Move Beyond Proof-of-Concept Stage

Enterprise AI Deployments Moving to Implementation Phase

Enterprise AI Deployments Moving to Implementation Phase (continued)

Improving Operational Efficiency is a Key Driver for AI Investments

AI Deployments Continue to Witness Similar Adoption Across Business Functions

AI Deployments Increase Across Industry Verticals

Emerging Use Cases

NLP is Becoming the Foundation of All AI Technologies

Predictive Analytics Leads AI Application Use Cases

Hybrid Cloud is the Preferred Digital Infrastructure Model for AI Deployments

Hybrid Cloud is the Preferred Digital Infrastructure Model for AI Deployments (continued)

Data Concerns and Ability to Assess ROI Continue to Challenge AI Adoption

The Regulatory Landscape Continues to Evolve

The Regulatory Landscape Continues to Evolve (continued)

The Regulatory Landscape Continues to Evolve (continued)

Success Factors and the Way Forward

Build a Compelling Value Proposition

Strengthen IT Services and Advisory Capabilities

Strengthen IT Services and Advisory Capabilities (continued)

Focus on CXO and Business Stakeholders

Align to Transforming the Technology Landscape

Growth Opportunities Fuel the Growth Pipeline Engine™

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

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About 89% of IT and business decision makers that Frost & Sullivan surveyed in late 2023 believe artificial intelligence and machine learning are crucial, very important, or important in achieving business goals revolving around increasing operational efficiency, supporting innovation, and improving customer experience. An equal percentage of respondents believe generative AI will be disruptive for enterprises. In this study, Frost & Sullivan presents the key findings of the survey about the state of adoption of AI. Respondents were drawn from senior IT decision makers across multiple verticals including financial services, healthcare, retail, government, technology, and manufacturing. The major themes explored in the survey include the current state of AI deployment, key organizational goals of AI implementation, the demand for specific AI-related technologies, and the main AI deployment models. The analysis also gives readers an understanding of the prominent AI-related technologies that enterprises are adopting. Frost & Sullivan separately interviewed technology vendors and service providers to obtain a view about AI priorities to help end users understand the benefits and challenges of AI (as cited by peers). Author: Hemangi Patel
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Industries Cross Industries
No Index No
Is Prebook No
Podcast No
WIP Number PFDF-01-00-00-00