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28 Jul 2026  |  Global  |  Market Research
Building Construction Robotics, Global, 2025–2031
Workforce, Workflow, and Software Integration as the New Sources of Robotic Growth in Building Construction
The global building construction robotics market is transitioning from proof of concept to selective deployment, shifting focus from technological feasibility to execution at the project and contractor level. Growth is influenced by the ability of firms to redesign workflows, manage human robot coordination, and embed robotics into site operations ...
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07 Feb 2020  |  Global  |  Megatrends
Microjobs in 2030
A Perspective on the Future of Work
This paper looks at the future of microjobs from the perspective of a microworker and an employee at a microjob platform company, set in the year, 2030. It provides a delineation of employment definitions, along with a comparative analysis of microjobs today and expectations on how they will evolve by 2030. The key areas of microwork explored in th...
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15 Jun 2022  |  North America  |  Customer Research
Future of Hybrid Work—Investment Priorities for the Workplace and Video Conferencing
IT Decision Makers Reveal Investment Plans For 2022 and Beyond
The workplace is being rewired and the opportunity is immense. The last two years have revealed that employees can be equally, if not more, productive working from home. This has led to permanent shifts in the relevance of the physical office and the role of remote work in the workplace. The next phase of re-imagining hybrid work is, however, not ...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Demand for Advanced Functionality and Remote Working Capabilities Drive the South Korea Hosted/Cloud Contact Center Market, Forecast to 2026
Ease of Deployment, Scalability, and Reduced Upfront Costs Create Future Growth Opportunities
The South Korea contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. ...
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10 Feb 2022  |  Europe  |  Tracker
Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys
This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...
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08 Jul 2019  |  Europe  |  Market Research
Snapshot of the Alpine Personal Protective Equipment (PPE) Market, 2018
Improving Construction Industry and Rising Female Workforce are Boosting Revenues for the Alpine PPE Market
This research service analyses the Alpine personal protective equipment (PPE) market covering Austria and Switzerland. The main segments covered by product type are above the neck (including head protection, hearing protection, eye and face protection), foot protection, hand protection, protective apparel, respiratory protection, gas detection, and...
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26 Jul 2019  |  North America  |  Strategic Forecasting
Cloud Migration Driving Winds of Change in Email and Web Security
Cloud Adoption Offers Benefits But Creates New Challenges
The most significant trend in both email and web security markets is the acceleration of organizations migrating to the cloud. The cloud is driving new email security and web security strategies. Enterprises are interested in transitioning to cloud-delivered security to reduce cost/complexity, simplify security for mobile users, and adopt new capab...
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14 Aug 2025  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives in Unified Communications and Collaboration, 2025
The Top Transformations Impacting Future Growth Potential
Global trade is entering a period of heightened uncertainty, driven by escalating geopolitical tensions, increasing trade barriers, and a shift toward a more fragmented, regionalized economic landscape, often described as a “polycrisis.” At the same time, the rapid rise of agentic AI tools is transforming traditional models of employee and customer...
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03 Mar 2022  |  Global  |  Customer Research
Evaluating The Future of Cloud Communications Services in the Era of Hybrid Work
The Enduring Importance of the PBX and the PSTN in UCaaS Enablement
The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...
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22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Contact Center Applications and Services Market, Forecast to 2022
Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience
Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the underl...
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