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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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08 Apr 2026  |  Asia Pacific  |  Market Research
China’s Macroeconomic Transformation, 2025–2035
China’s Export Pivot to Emerging Markets, Surge in High‑Tech Manufacturing, and Acceleration of AI‑Driven Industrial Upgrades to Drive Long-Term Growth
China is entering a decade of macroeconomic transformation, with growth expected to moderate from an average of 5.7% between 2015 and 2025 to 3.7% between 2025 and 2035. This slowdown is being driven by structural factors like population aging, property sector correction, and shifting global trade dynamics. In this scenario, China is accelerating i...
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18 Jun 2019  |  Asia Pacific  |  Market Research
Digital Transformation in the Australian Water and Wastewater Market, Forecast to 2022
Two-speed Transformation Expected as Large Customers Innovate Faster than the Rest
The key factors that promote digital transformation in Australia's water and wastewater market are: increasing need for optimising performance and efficiency, focus on customer service improvements, billing revenue and accuracy, and the need to reduce non-revenue water loss. This study investigates the digitalisation of the water and wastewater mar...
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09 Jan 2018  |  Asia Pacific  |  Market Outlook
Digital Transformation of the Australian Manufacturing Industry, Forecast to 2024
Industrial Internet of Things and Data Analytics to Transform the Factory Floor
Australia is able to stay competitive in global manufacturing due to its capabilities in manufacturing high value-added products. However, the comparative disadvantage in large-volume production is currently a restraint limiting the global competitiveness of the industry. The transition to smart manufacturing is being driven by structural changes i...
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31 Aug 2021  |  Asia Pacific  |  Customer Research
Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific
Businesses Accelerate Digital Transformation Projects and Leverage Flexible Cloud Services to Enable Faster Return to Growth
This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employees...
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25 Apr 2019  |  Asia Pacific  |  Market Research
Digital Transformation in the Australian Water and Wastewater Sector, Forecast to 2022
Two-speed Transformation as Larger Customers Innovate Faster than the Rest of the Sector
The scope of the addressable market for this study is the water and wastewater utilities sector (including council-run water and wastewater operations). This excludes water and wastewater assets operated in-house by commercial and industrial enterprises for their own use. Segments included in scope are hardware, software, onsite communications, and...
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04 Aug 2010  |  Asia Pacific  |  Market Research
Indian Distribution Transformer Market
The Indian economy is witnessing signs of restoration and so is the power sector. A shift in the Government of Indias focus to strengthen the power T&D system opens up abundant opportunities for the transformer markets. The Indian distribution transformers market is predominantly unorganized with few participants supplying higher range of distribu...
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04 Aug 2010  |  Asia Pacific  |  Market Research
Indian Power Transformer Market
The Indian economy is witnessing signs of restoration and so is the power sector. The transformer market which had more then doubled manufacturing capacity over the last five years anticipating huge domestic and overseas demand is suffering from overcapacity. However, a shift in the Government of Indias focus to strengthen the power T&D system ope...
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11 Dec 2023  |  Asia Pacific  |  Market Research
Growth Opportunities in the Telco-to-techco Transition in APAC
Simplification, New Cost Structures, and Collaboration Partnerships to Ensure Future Growth Potential
By 2027, 82.2% of major mobile operators in APAC will remain telcos with 25% of them likely to exit or become mobile virtual network operations (MVNOs). Only 17.8% of major mobile operators in APAC will become techcos. The telecoms industry continues to face challenges driving growth from all angles: subscriber, revenue, or investment. Expectations...
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01 Dec 2020  |  Asia Pacific  |  Market Research
Transformative Post-COVID-19 Trends and Growth Opportunities in ASEAN
COVID-19 Creating Transformational Growth Opportunities in ASEAN
Macroeconomic Growth Opportunities in Post-COVID-19 ASEAN covers the positive and negative impacts of the pandemic on the economy of 4 countries—Singapore, Malaysia, Thailand, and Indonesia. COVID-19 was declared a global pandemic by World Health Organization on 11 March, 2020 and is expected to severely impact the global economy. As of early June,...
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