Global Virtual Autonomous Agents Growth Opportunities

Global Virtual Autonomous Agents Growth Opportunities

Advancements in Virtual Autonomous Agents are Boosting their Future Growth Potential

RELEASE DATE
28-Mar-2022
REGION
Global
Research Code: K748-01-00-00-00
SKU: CI00804-GL-MT_26330
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Description

With customers adapting to the post-pandemic normal and preferring to stay at home, brands across the globe are seeking solutions to meet the increased demand for online services. The relatively sudden and significant increase in eCommerce has made it challenging for companies to maintain a workforce for customer assistance. Brands are relying on technological advancements to counter the low availability of manpower in the face of an increasingly online customer base. Specifically, brands are turning to AI-powered virtual autonomous agents to help ease the customer journey.

As virtual autonomous agents are becoming more advanced, they are finding applications in the personal usage market by assisting users in day-to-day activities, ranging from simple tasks such as cleaning and gardening to complex ones such as planning their finances and investments.

This study takes an in-depth look at virtual autonomous agents, including their types, use cases, key drivers, and regional implications, and examines the growth opportunities emerging from this industry.

Key Issues Addressed

  • What are virtual autonomous agents? How will they evolve over the next 10 years?
  • What are the key drivers and industry implications for virtual autonomous agents?
  • Which enabling technologies are essential for the further development of virtual autonomous agents?
  • What key growth opportunities are emerging from the virtual autonomous agent market?

Author: Akshay Ramesh Menon

 

 

Table of Contents

Why Is Growth Becoming Increasingly Difficult To Achieve?

The Strategic Imperative 8™

Our Mega Trend Universe—Overview

Growth Opportunities Fuel the Growth Pipeline Engine™

Our Mega Trend Universe—Virtual Autonomous Agents

Key Findings

Growth Opportunities Critical to Future Success

Virtual Autonomous Agents—An Overview

Virtual Autonomous Agents—Simple Reflex Agents

Virtual Autonomous Agents—Goal-based Agents

Virtual Autonomous Agents—Utility-based Agents

Virtual Autonomous Agents—Learning Agents

Agent-Human Collaboration

Autonomous Agents—Enabling Technologies

Virtual Autonomous Agents—Key Benefits

Opportunity Attractiveness

Evolution of Virtual Autonomous Agents

Case Studies and Best Practices

Case Studies and Best Practices (continued)

Ethics in Virtual Autonomous Agents

4 Distinct Future Scenarios

Scenario 1—Technological Frustration

Scenario 2—Sentient AI Agents

Scenario 3—Regulatory Frustration

Scenario 4—Mass Generalization

Trend Opportunity—Regional Exposure

Key Trend Opportunity Levers

Trend Opportunity—Segment/Sectoral Implications

Trend Opportunity Impact and Certainty Analysis

Trend Opportunity Impact and Certainty Analysis (continued)

Trend Opportunity Matrix—Trend Innovation Index

Innovation Attractiveness Score

Trend Opportunity Matrix—Trend Growth Index

Growth Attractiveness Score

BEETS Trends Implications

Growth Opportunity 1—Autonomous Agents to Assess Emotions and Sentiments

Growth Opportunity 1—Autonomous Agents to Assess Emotions and Sentiments (continued)

Growth Opportunity 2—Autonomous Agents for Real-time Marketing

Growth Opportunity 2—Autonomous Agents for Real-time Marketing (continued)

Growth Opportunity 3—Autonomous Customer Service Agents for Personalized Assistance

Growth Opportunity 3—Autonomous Customer Service Agents for Personalized Assistance (continued)

Critical Success Factors for Growth

Conclusion—The Way Forward

Our Mega Trend Universe

Our Mega Trend Universe (continued)

Identifying Your Company’s Growth Zone

Your Next Steps

List of Exhibits

Legal Disclaimer

With customers adapting to the post-pandemic normal and preferring to stay at home, brands across the globe are seeking solutions to meet the increased demand for online services. The relatively sudden and significant increase in eCommerce has made it challenging for companies to maintain a workforce for customer assistance. Brands are relying on technological advancements to counter the low availability of manpower in the face of an increasingly online customer base. Specifically, brands are turning to AI-powered virtual autonomous agents to help ease the customer journey. As virtual autonomous agents are becoming more advanced, they are finding applications in the personal usage market by assisting users in day-to-day activities, ranging from simple tasks such as cleaning and gardening to complex ones such as planning their finances and investments. This study takes an in-depth look at virtual autonomous agents, including their types, use cases, key drivers, and regional implications, and examines the growth opportunities emerging from this industry.--BEGIN PROMO--

Key Issues Addressed

  • What are virtual autonomous agents How will they evolve over the next 10 years
  • What are the key drivers and industry implications for virtual autonomous agents
  • Which enabling technologies are essential for the further development of virtual autonomous agents
  • What key growth opportunities are emerging from the virtual autonomous agent market

Author: Akshay Ramesh Menon

 

 

More Information
No Index No
Podcast No
Author Akshay Menon
Industries Cross Industries
WIP Number K748-01-00-00-00
Keyword 1 virtual intelligent agents
Keyword 2 Intelligent autonomous agents
Keyword 3 Autonomous Agents
Is Prebook No
GPS Codes 9A3B