Growth Opportunities in the Global Professional Headset Market, Forecast to 2024

Actionable Strategies to Accelerate Growth in a Transforming Market

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The professional headset market is expected to grow at a healthy rate, enjoying a revenue CAGR of 8.0 percent from 2017 to 2024.PC USB and UCC headsets continue to experience rapid growth, especially binaural cordless stereo UCC headsets, which grew 56.7 percent in 2017 in terms of revenue.Innovation on the consumer side in fields such as wearables, hearables, Internet of Things, artificial intelligence, and augmented hearing is inspiring a newer generation of headset models in the office space.This study provides an in-depth analysis of the global profesional headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, market forecasts and competitive trends within the

Table of Contents

1. Executive Dashboard
Purpose of this Experiential Study
5 Step Process to Transformational Growth
Evolution of Professional Headsets
Strategic Imperatives for Professional Headset Vendors
2. Growth Environment
Scope and Market Definitions
State of the Market
Market Drivers
Market Restraints
3. Market Forecasts
Unit Shipment and Revenue Forecast—Total Professional Headset Forecast
Unit Shipment and Revenue Forecast—Professional PC USB and UCC Headsets versus RJ9 Headset
PC USB and UCC Headset Percent Unit Shipment by CC Versus Office and Cordless Versus Corded
Unit Shipment and Revenue Forecast—Headsets in Office versus Headsets in Contact Center
Unit Shipment and Revenue Forecast—Cordless versus Corded Headset
Cordless Professional Headset Percent Unit Shipment by Type of Connectivity
Percent Revenue Contribution by Region
Market Share
4. Visioning Scenarios
Macro to Micro Visioning
Top Predictions for the Professional Headset Market
5. Growth Pipeline
Levers for Growth
6. Vision and Strategy—Growth Opportunities
Vision and Strategy—Opportunity 1: Software Communications and Collaboration Services
Vision and Strategy—Opportunity 2: Hearables
Vision and Strategy—Opportunity 3: Augmented Hearing
Vision and Strategy—Opportunity 4: Binaural Bluetooth Headsets
Vision and Strategy—Opportunity 5: Software as a Service
Vision and Strategy—Opportunity 6: Multi-Connectivity
Vision and Strategy—Opportunity 7: Original Equipment Manufacturer (OEM) Partnerships
Vision and Strategy—Opportunity 8: Agent Empowerment
7. Brand and Demand—Growth Opportunities
Brand and Demand—Opportunity 9: Evolving Channel Structure
Brand and Demand—Opportunity 10: Generation Y (Millennials)
Brand and Demand—Opportunity 11: Regional Research & Investigation
Brand and Demand—Opportunity 12: Continued Education
Brand and Demand—Opportunity 13: Social Media Marketing
8. Growth Opportunities Matrix
Total Growth Opportunity Matrix 1-8—Vision and Strategy
Total Growth Opportunity Matrix 9-12—Brand and Demand
Total Growth Opportunities Matrix Chart
9. Growth Strategy and Implementation
Growth Strategies for Your Company
Prioritized Opportunities through Implementation
Legal Disclaimer
10. Appendix
List of Exhibits


List of Figures & Charts

1. Total Professional Headset Market: Key Market Drivers, Global, 2018–2024
2. Total Professional Headset Market: Key Market Restraints, Global, 2018–2024


1. Total Professional Headset Market: Professional Headset Types by Form Factors, Connectivity, and Functionality, Global, 2017
2. Total Professional Headset Market: Unit Shipment and Revenue Forecast, Global, 2016–2024
3. Total Professional Headset Market: Unit Shipment and Revenue Forecast by Configuration Type, Global, 2016–2024
4. Total Professional Headset Market: PC USB & UCC Headset Percent Unit Shipment by Contact Center Vs. Office, Global, 2017
5. Total Professional Headset Market: PC USB & UCC Headset Percent Unit Shipment by Cordless Vs. Corded, Global, 2017
6. Total Professional Headset Market: Unit Shipment and Revenue Forecast by End-user Type, Global, 2016–2024
7. Total Professional Headset Market: Unit Shipment and Revenue Forecast by Headset Type, Global, 2016–2024
8. Total Professional Headset Market: Cordless Professional Headset Percent Unit Shipment by Single-connectivity Vs. Multi-connectivity, Global, 2017
9. Total Professional Headset Market: Cordless Professional Headset Percent Unit Shipment by DECT Vs. Bluetooth, Global, 2017
10. Total Professional Headset Market: Percent Revenue Contribution by Region, Global, 2016
11. Total Professional Headset Market: Percent Revenue Contribution by Region, Global, 2017
12. Total Professional Headset Market: Percent Revenue by Vendor, Global, 2017



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