Industries Market Research Reports
Subscribe to RSS Feed-
22 Dec 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Contact Center Applications Tracker, 2022
Digital, Omnichannel, and Cloud Applications Drive the Transformational Growth of Contact Center Solutions in the Asia-Pacific
The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...
$15,000.00 -
10 Nov 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Network Firewall Market Tracker, H1 2022
Stringent Regulatory Pressure and Rising Cyberattacks to Drive Future Growth Potential of the Asia-Pacific Network Firewall Market
In H1 2022, the APAC network firewall market saw a steady YoY growth of 13.0%. The market witnessed a slower YoY growth of 9.3% in Q2 2022, when compared to its double-digit YoY growth of 17.9% in Q1 2022. With a healthy YoY growth rate of 12.9% in H1 2022, the appliance segment remained the biggest form factor segment driving the overall network f...
$1,500.00 -
17 Oct 2022  |  Europe  |  Tracker
Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Seamless Customer Experience with CCaaS Solutions
This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...
$4,950.00 -
27 Apr 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market Tracker, Q4 2021
Steady Demand for NGFW to Drive Transformational Growth of the APAC Network Security Market
Despite a strong rebound in the first half of 2021, YoY growth in the APAC network security market witnessed a slowdown in Q4 2021. The market achieved a steady YoY growth of 8.2% in Q4 2021, driven by the strong growth in South Korea, ANZ, and Japan. Firewall remained the biggest technology segment; its double-digit year-over-year growth rate o...
$1,500.00 -
10 Feb 2022  |  Europe  |  Tracker
Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys
This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...
$4,950.00 -
10 Feb 2022  |  Asia Pacific  |  Tracker
APAC Network Security Tracker, Q3 2021
The Shift from Siloed Offerings to Integrated Cybersecurity Platform to Enhance Future Growth Potential of Network Security in APAC
The APAC network security market witnessed a slower YoY growth of 7.8% in Q3, 2021, when compared to the double-digit YoY growth of 16.7% the previous quarter; this indicates a steady post-crisis recovery and shift out of the market’s strong rebound phase. The firewall segment remained the biggest technology segment driving the overall network se...
$1,500.00 -
23 Dec 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Cloud Contact Center Solutions Tracker, 2021
Future Growth Potential of Cloud Migration due to the Need for Hybrid Delivery, Enhanced Omnichannel Capabilities, Optimized Resou
This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...
$15,000.00 -
15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
$15,000.00 -
17 Nov 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2027
Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services
The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...
$15,000.00 -
15 Nov 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market Tracker, Q2 2021
Integrated Cybersecurity Platform Approach Continues to Drive the Asia-Pacific Network Security Market
The APAC network security market continues to witness a healthy YoY growth of 16.7% in Q2 2021, driven by the strong growth of firewall segment. The firewall segment remained as the biggest technology segment and it registered a strong double-digit year-on-year growth rate of 19.8% in Q2 2021. The SSL VPN segment registered a declining YoY growt...
$1,500.00