Industries Market Research Reports
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18 Nov 2022  |  South Asia, Middle East & North Africa  |  Market Outlook
ICT Market in the Middle East, Forecast to 2026
Governments Are Leading Digital Growth
The Middle East is one of the most dynamic information and communication technology (ICT) markets and has been consistently growing at a healthy rate. Saudi Arabia is the largest economy of the region, and it is on a path of significant economic transformation that will provide numerous ICT opportunities across industries. In the flourishing Saudi ...
$4,950.00 -
17 Oct 2022  |  Europe  |  Tracker
Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Seamless Customer Experience with CCaaS Solutions
This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...
$4,950.00 -
10 Feb 2022  |  Europe  |  Tracker
Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys
This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...
$4,950.00 -
08 Nov 2021  |  Europe  |  Tracker
European Customer Experience Outsourcing Growth Opportunities
AI and Digital Technologies Drive Transformational Growth
This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...
$4,950.00 -
26 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Telecom Sector, 2017
Focus on Enhancing Cloud Portfolio to Expand Digital Services
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
$4,950.00 -
26 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Manufacturing Sector, 2017
Building Infrastructure and Leveraging Technologies such as Virtualization, Automation, and 3D Printing Key to Develop into a Smart Factory
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
$4,950.00 -
26 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Banking Sector, 2017
Banks are Looking beyond Core Banking Systems and Compliance for Better Service and Revenues
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
$4,950.00 -
24 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Retail, Education, Media & Entertainment Sectors, 2017
Customer Experience is the Center of Focus with Analytics and Mobility in the Background
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
$4,950.00