Industries Market Research Reports

The Customer Experience Outsourcing Services has undergone a significant shift in the last few years across the world and the European market is no different. The market in Europe is characterized by demand for specific languages, smaller markets, differences that may be unique to certain countries, and increasing demand for nearshoring, among othe...

This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...

The IT & communications industry continues to invest heavily in communications and IT solutions. Energy and utilities, healthcare, transportation, and manufacturing are also expected to increase ICT spending in the next 5 years. To enable ubiquitous connectivity, large investments need to be made by telecom operators as well as energy and utilities...

This market engineering report is designed to provide an overview for customers and solution providers of the landscape for the EMEA Contact Center Systems Market. It includes market sizing and the market share of the top suppliers in the EMEA market as well as the market forecast for the period, 2014-2020. It also includes key market drivers that...

The key challenges for agricultural suppliers are to match their food production with fluctuating demand and to comply with regulations that protect the food chain from contamination. Internet of Things (IoT) technologies help tackle market inefficiencies by monitoring conditions at every stage of production. Using sensors in combination with data...

With rapid technological advances in IoT, the number of connected devices is expected to be about 20 billion by 2020. This calls for an effective contribution from start-ups, as their lean structure is especially conducive for speedy development and growth. However, other ecosystem participants such as large tech companies and venture capitalists (...

Mobile security has been largely ignored as something that can be addressed with EMM, MAM, and mobile AV solutions. However, mobile malware and well-crafted mobile configuration profiles can evade these solutions without rooting or jailbreaking the phone. Smartphone and tablet users are line-of-business workers and do not understand the risks of us...

This research service aims to provide a snapshot of a small number of end users' investment attitudes towards Big Data & Analytics (BDA) technologies in order to illustrate enterprises' views on using data as an enabler for digital transformation. The study reveals that although the market is nascent, it has a surprising open-mindedness towards tra...

A new trend in information security has begun to take shape, where security is managed remotely without the need for on-premise hardware or staff. These remote security services are often offered as a standardized bundle, with varying levels of service sophistication. This research service examines the position of standardized remote security servi...