Industries Market Research Reports
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08 Dec 2022  |  Global  |  Customer Research
How Users Select a Public Cloud Provider
Highlights from the 2022 Frost & Sullivan Global Cloud User Survey
Since 2010, Frost & Sullivan has conducted an annual web-based survey of enterprise cloud decision makers. The goal is to understand not just what choices they make about cloud workloads and data, but also why. One area of inquiry is why enterprises have selected their primary public cloud service provider. In this highly concentrated market, the t...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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02 Dec 2022  |  Global  |  Market Research
Insights for CISOs: DevSecOps or SecDevOps?
The Shift in Approach to Secure Software Development Life Cycle
Software is an important aspect of digital transformation, and increasing software application adoption, be it mobile, web, or cloud-native applications, as a result of accelerated digital transformation has boosted the demand for innovation among software development life cycle (SDLC) developers and coders. To meet the need for faster innovation, ...
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01 Dec 2022  |  North America  |  Market Research
Top Takeaways from the 18th Annual Customer Contact West—A Frost & Sullivan Executive Mindxchange
Employee Engagement Rises to the Top of Business Objectives
This paper will provide the top takeaways from the insightful the 18h Annual Customer Contact West: A Frost & Sullivan Executive MindXchange and showcase some real-life examples of companies that successfully managed the challenges that COVID-19 brought forth and their plans to manage through the economic downturn companies are dealing with today. ...
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30 Nov 2022  |  Asia Pacific  |  Market Research
Asia-Pacific (APAC) Managed and Professional Security Services Market
The Shortage of Cybersecurity Professionals is Driving MSS and PSS’ Future Growth Potential
As many companies in Asia-Pacific are going through a digital transformation, the threat landscape has widened due to the incorporation of emerging technologies, such as cloud and IoT, in business operations. With the looming threat of cyberattacks caused by this expanding threat landscape, companies are realizing that they cannot solely rely on in...
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29 Nov 2022  |  Global  |  Customer Research
The State of the Cloud: The Importance of Hybrid and Multicloud Environments for Business Success
Frost & Sullivan Global Cloud Survey 2022 Highlights
According to respondents to the 2022 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspect of digital transformation. As such, companies continue to build their hybrid, multicloud environments to support strategic business goals, such as revenue growth, improved customer experience, and...
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25 Nov 2022  |  Global  |  Market Outlook
Internet of Things (IoT) Predictions Outlook
Top 10 for 2023
With 41.76 billion active IoT connected devices expected in 2023, IoT providers must be prepared to address growing demands across new verticals. Collaboration with ecosystem partners will be crucial as businesses enter a challenging and hectic digital phase. This study presents Frost & Sullivan’s predictions for the IoT industry in 2023. Thes...
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24 Nov 2022  |  Global  |  Market Research
Global Artificial Intelligence Information Technology Services Growth Opportunities
Artificial Intelligence Creates Future Growth Potential Across the Information Technology Services Industry
This report examines the artificial intelligence (AI) information technology (IT) services sector. While still at a nascent stage, AI technologies are being adopted across industries globally to innovate business models, drive operational efficiencies, and create strategic differentiation. The COVID-19 pandemic has further accelerated the pace of d...
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18 Nov 2022  |  North America  |  Market Research
Latin American Data Center Colocation Services Growth Opportunities
Future Growth Potential Enhanced by Increasing Hyperscale Demand, Continuous Investments, and Enhanced Digital Transformation Initiatives Across the Region
Data centers are the backbone of the digital economy. In today's digital world, enterprises and governments must rely on best-in-class data centers and digital infrastructure. Enterprises are increasingly outsourcing their data operations to third-party data center colocation service providers. Implementation of digital transformation initiatives,...
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18 Nov 2022  |  South Asia, Middle East & North Africa  |  Market Outlook
ICT Market in the Middle East, Forecast to 2026
Governments Are Leading Digital Growth
The Middle East is one of the most dynamic information and communication technology (ICT) markets and has been consistently growing at a healthy rate. Saudi Arabia is the largest economy of the region, and it is on a path of significant economic transformation that will provide numerous ICT opportunities across industries. In the flourishing Saudi ...
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