Industries

Most organizations understand the direct correlation between customer experience and business performance. The question is how to make those experiences pay off even more through higher revenue per interaction. This SPIE report analyzes how smart companies are achieving just these types of results through artificial intelligence (A.I.) and other te...

Where there is smoke, there is fire. Businesses must recognize DDoS attacks for the data security threat that they are, instead of the simple nuisances of earlier years. In this insight, Stratecast |Frost & Sullivan details the growing threat from smoke screen DDoS attacks, and offers business leaders recommendations for properly understanding DDoS...

Cloud ERP has emerged as an agile, dynamic, flexible, cost effective, and swift-to-implement alternative to traditional legacy on-premise ERP software. Cloud ERP systems are still maturing, however, and as a result they have not been fully embraced by the market. But the signs clearly point to more cloud ERP development, adoption, and growth goin...

25 Feb 2016  |  North America  |  Market Research

Global Web Application Firewall (WAF) Market

Automated and Advanced Threats, Fraud and Regulatory Compliance Drive WAF Adoption

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Businesses continue to spend billions of dollars each year to defend their networks. However, Web applications remain a vulnerable point in the defenses. The Web application firewall (WAF) is one security technology that can protect Web sites by analyzing and controlling application layer traffic and sessions. While the demand for WAF is unavoidabl...

Database-as-a-Service (DBaaS) is a cloud-based approach to the management and storage of data. By placing the database software and associated management functions in the cloud, DBaaS enables databases to scale elastically on-demand. It also removes the management of the database software—such as updates, patches, or security measures—from the ente...

Cisco and Ericsson formed a partnership in 2015 as a decisive countermeasure to the significant threat posed by the merger of services giant Alcatel-Lucent with equipment vendor Nokia. Through this unique partnership, the two companies also aim to capture the immense revenue potential offered by service providers aggressively modernizing their bro...

This report reveals the high level findings from Stratecast | Frost & Sullivans 2015 Big Data & Analytics Market Survey. It offers insight and encouragement to enterprises that have yet to embark on their BDA journey, and to the vendors of BDA solutions who continue to enhance their products and services in order to facilitate successful deploymen...

28 Dec 2015  |  North America  |  Market Research

Public Safety ICT in the North American Smart City

A $10-billion Opportunity in 2016–2020

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AAs part of the transition to Smart Cities, municipal leaders have embraced technological solutions for public safety priorities in the field of law enforcement, emergency response, and courts and corrections. Many of these departments in the United States and Canada use outdated systems and protocols that are cumbersome and inefficient. ICT provid...

This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. The North American market revenue represents outsourced revenues associated with customer interactions that originated in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, au...