Industries Market Research Reports

Frost & Sullivan defines the “Outbound Systems” as hardware and software or software-only solutions that facilitate the placement of large volumes of outbound calls in contact centers. For the purpose of this study, contact center outbound dialing systems are defined as products that offer any individual or combination of outbound dialing capab...

Frost & Sullivan defines the Unified Communications-as-a-Service (UCaaS) market as an integrated communications environment that combines/unifies voice, video, and text communications, delivered through hosted, cloud, and managed services. In this study we focus on the conferencing and collaboration services.

Hosted IP telephony (IP Centrex or hosted IP PBX) services refer to network-based voice services where all call control, voice switching, PBX functionality and network infrastructure related to service provisioning are owned, maintained and managed by a third-party. A hosted UCC solution involves the delivery of pre-integrated network-based applica...

A new trend in information security has begun to take shape, where security is managed remotely without the need for on-premise hardware or staff. These remote security services are often offered as a standardized bundle, with varying levels of service sophistication. This research service examines the position of standardized remote security servi...

25 Jul 2016  |  Asia Pacific  |  Market Research

Industrial IoT Platform Market

Benefits for Industrial Operations

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The manufacturing sector is going through an exciting time. Technology trends are changing the way consumers buy products. Manufacturers are keen to stay ahead and remain competitive as some are struggling to keep up. By connecting localized systems using sensors, managers can get a complete view of their plant and optimize operations. Implementing...

ITR has conducted a survey on the IT budget and spending trends since 2001 on an annual basis.  This report is the 15th edition of the research.  ITR asked the IT strategy and spending personnel of its client companies, seminar participant companies, and ITR’s proprietary panels of the web based surveys to participate in the survey and obtained...

14 Jun 2016  |  Europe  |  Market Research

European Data Centre Services Market

Co-existence of Colocation, Managed Hosting and Cloud Services will Drive Providers to Adopt a Hybrid IT Approach

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The convenience and cost efficiency of outsourcing enterprise IT infrastructure continues to drive demand for data centre services. In addition, the growth of cloud, content is a key source of growth particularly for colocation service providers. However, with the growing adoption of cloud services among enterprises, the growth dynamics of traditio...

10 Jun 2016  |  Asia Pacific  |  Market Research

Asia-Pacific Software-Defined Networking Market 2014

With the Prevalence of Cloud, the Need for SDN is Growing in Asia-Pacific

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The Asia-Pacific (APAC) software-defined networking (SDN) market earned overall revenue of $3,749.3 million in 2014. Service providers such as NTT Com, China Mobile, and China Unicom were instrumental in spurring this revenue upswing, far more than enterprises, which still maintain a high risk aversion to virtualization trends such as SDN. Leading ...

Cities are increasingly seeing an opportunity to stimulate economic growth by opening up their substantial sources of data to digital services innovators. Differentiation, however, lies in the foundations they set in terms of data strategy, governance structures, and partnerships. Second wave cities and towns lack comprehensive funding for projects...