Industries Market Research Reports

The growth of OTT and all video services is having a positive impact on the CDNs, but the growth of these services is tempered by the fact that: the actual rate of growth is small, pricing for the services is low, traffic is split out amongst multiple CDNs, and the number of bits needed to view on mobile and tablets is 2/3 smaller than what’s nee...

CDN is a highly scalable network that handles most requests from edge cache without impacting the content distributor’s origin and application infrastructure. However, the content must be available for retrieval on cache miss or when the request has to pass to the application. Whether the assets are videos, images, files, software binaries, or ot...

28 Jun 2017  |  North America  |  Market Research

Robotic Process Automation Market Outlook for Customer Care, 2017

Taking Advantage of Breakthroughs in Speech Technologies, Artificial Intelligence, and Machine Learning Can Power Up the Contact Center

Infographics

×

Breakthroughs in artificial intelligence (AI), machine learning (MI), big data, and speech technologies have enabled breakthroughs in automating both back and front office processes. Robotic Process Automation (RPA), which provides for virtual agents to automate work flow now offers unprecedented opportunities for reducing costs, increasing accurac...

There is a growing market for Configure, Price, Quote (CPQ) software, driven by enterprises, including advanced manufacturing, financial services, and life sciences, and more recently by small-midsized businesses as it enables companies quickly and accurately create competitive and profitable customizable quotes. Cloud hosting and new features and ...

Frost & Sullivan defines Digital Transformation as the strategy and execution of harnessing digital assets and information across an organization, bringing all areas of the business into alignment with the needs of all stakeholders, including employees, customers, prospects, suppliers, distributors and partners. It is as much a mindset as it is a c...

The financial services industry has been remarkably disrupted by innovative technologies and new business models. While the pace of innovation is rapid in financial services, IoT is still at a nascent level in this complex and highly regulated industry. However, the industry now appears to be at a point of articulation as the stakeholders from the ...

This Frost & Sullivan market insight presents an overview of the key requirements in payment processing for marketplace providers. It presents details of the key offerings of the leading eCommerce solution providers, including Stripe, Braintree Payments, and Dwolla, which offer marketplace payment processing and management solutions and highlights ...

Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...

Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...