Industries Market Research Reports

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  1. 08 Aug 2024  |  Global  |  Customer Research

    CX Growth Opportunities in the Travel & Hospitality Industry 2024 to 2025

    Customer Perspectives

    In 2023, the pent-up demand for travel boosted spending in this industry to almost back to pre-pandemic levels. With increasing demand and the need to recoup revenue lost during the 2020-2022 pandemic restrictions, air and ground transportation, accommodations, and dining prices are high. Revenue growth is also expected due to more consumers spendi...

    $4,950.00
  2. 29 May 2024  |  Global  |  Customer Research

    Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector

    Contact Center Growth Opportunities in North American Retail

    Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...

    $4,950.00
  3. 23 May 2024  |  Global  |  Customer Research

    CX Growth Opportunities in the Healthcare Industry 2024 to 2025

    Customer Perspectives

    Digital health has maintained a consistent growth trajectory and continues to address the multi-faceted challenges that plague the industry. The primary focus is investing in technology that helps organizations move toward the Quintuple Aim of the healthcare framework, which includes improving population health, enhancing patient experience, loweri...

    $4,950.00
  4. 15 May 2024  |  Global  |  Customer Research

    Growth Opportunities in CX Transformation 2024 to 2025

    Customer Perspectives

    The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...

    $6,000.00
  5. 12 Apr 2024  |  Global  |  Customer Research

    The State of the Cloud Asia-Pacific

    Cloud Investments Underlie Strategies for Economic Growth and Recovery

    In terms of technology adoption, Asia-Pacific (APAC) is a tale of two regions. Industrialized nations, including China, Japan, and South Korea, are mature in their use of cloud and other advanced technologies. In contrast, emerging economies in Southeast Asia lag in their cloud journeys, often hindered by inconsistent access to high-capacity networ...

    $4,950.00
  6. 20 Dec 2019  |  North America  |  Tracker

    Apple Performance Tracker, Third Quarter 2019 (3Q19)

    Quarterly tracker of unit shipments, revenue and net adds/loss of Apple products including iPhone, iPad, Mac and other products.

    This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products (which includes sales of iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories). The deliverable includes historical quarterly data for all these categories from...

    $1,500.00
  7. 12 Nov 2019  |  Asia Pacific  |  Customer Research

    End User Priorities in Digital Transformation, Asia-Pacific, 2019

    Gain an Understanding of Top Corporate Objectives & Critical Success Factors

    The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Custom...

    $4,950.00
  8. 17 Sep 2019  |  North America  |  Market Outlook

    Top End User Priorities in Digital Transformation, Global, 2019

    Gain a Competitive Advantage Using Customer Insights

    Across industries, companies expect to increase their IT and Communications investments by 18 to 25%. Almost 99% of businesses have a digital transformation today; however, 18% believe they are behind others on their journey. This is good news for technology vendors; but the key to success is to gain a deeper understanding of their corporate object...

    $6,000.00
  9. 07 Aug 2019  |  Asia Pacific  |  Tracker

    Asia-Pacific Network Security Market Q1 2019 Tracker

    Integrated Security Appliance Remains the Strongest Growing Segment in Network Security Market

    The Asia-Pacific network security market recorded a year-over-year (YoY) growth rate of 12.7% in Q1 2019. The quarter experienced a weaker YoY growth rate when compared to Q1 2018’s 15.0%. The significant rise in the number of data breaches among organizations, the rapid adoption of digital technologies across businesses, and the enforcement of c...

    $1,500.00
  10. 01 Jul 2019  |  North America  |  Tracker

    North American Mobile Trackers, Q1 2019

    Continued Growth of Smartphones, Mobile Computing, and IoT

    The North American mobile communications industry is defined by high-speed broadband services, continued penetration of advanced mobile devices, encouraging developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) market, and a resurgence of unlimited mobile plans. The attached tracker presents mobile communication metrics...

    $6,000.00