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  1. 18 Dec 2020  |  Europe  |  Market Research

    AI-powered Voicebots Turbocharging European Customer Journeys, 2020

    Voicebot-enhanced Customer Experiences to Create New Opportunities for European Businesses

    The voicebots market is still in its early stages in Europe but is one of the fastest-growing within the field of information and communication technology (ICT). By enhancing customer interactions and customer experience (CX), voicebot offerings seem ready to become one of the most valuable business solutions in the CX space. Latest advances in ar...

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  2. 22 Sep 2020  |  Europe  |  Market Research

    European Digital Risk Protection (DRP) Market, Forecast to 2024

    The Digital Transformation of Businesses and the Evolving Threat Landscape Drive Market Growth

    Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both...

    $4,950.00

    Special Price $3,712.50 save 25 %

  3. 07 Sep 2020  |  Europe  |  Market Research

    Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

    CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

    This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

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  4. 22 Jul 2020  |  Europe  |  Market Research

    Analysis of the European Endpoint Security Market, Forecast to 2024

    A Stringent Regulatory Environment and Rising Privacy Concerns Among Consumers will Drive Demand for Endpoint Security Solutions i

    Data breaches are inevitable across every enterprise, and endpoints continue to be a popular vector of cyberattacks. In response, endpoint security tools have evolved from signature-based antivirus to advanced solutions. Endpoint security products include host-based software products that secure computing devices, including laptops, desktops, ne...

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    Special Price $3,712.50 save 25 %

  5. 06 Jul 2020  |  Europe  |  Market Research

    European Customer Experience Outsourcing Services Market, 2020

    Integration of Advanced Technologies Transforms Customer Experience Outsourcing Services by Enhancing Efficiency and Effectiveness

    The customer experience (CX) outsourcing services market has undergone a significant shift in the last few years. The market in Europe is characterized by demand for specific languages, small regional sectors, different requirements unique to certain countries, and increasing demand for nearshoring. Evolution in the outsourcing industry has led to...

    $3,000.00

    Special Price $2,250.00 save 25 %

  6. 01 Jul 2020  |  Europe  |  Market Research

    European Customer Experience Outsourcing Services, Forecast to 2024

    Growing Customer Demand for Business Resiliency Will Increase Adoption of Outsourcing Services

    The Customer Experience Outsourcing Services has undergone a significant shift in the last few years across the world and the European market is no different. The market in Europe is characterized by demand for specific languages, smaller markets, differences that may be unique to certain countries, and increasing demand for nearshoring, among othe...

    $4,950.00

    Special Price $3,712.50 save 25 %