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  1. 30 Dec 2022  |  North America  |  Market Research

    The Looming Recession and its Impact on Cloud Markets

    Enterprise Perspectives on IT Spend in 2023

    Is the global economy on the brink of a recession This has been amongst the most hotly debated questions of 2022. Politicians, analysts, economists, and businesses all seem to have differing perspectives on the topic. Some anticipate a bleak 2023, with an economic environment akin to the Great Recession of 2007–2009. Others sport a rosier outlook...

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  2. 23 Dec 2022  |  North America  |  Market Research

    Global Customer Relationship Management Growth Opportunities, 2022

    Uncap Future Growth Potential with CRM Technology

    To deliver a great customer experience, organizations today want a single view of customers across all touchpoints, which can be achieved through customer relationship management (CRM) solutions. The goal for businesses is to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing,...

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  3. 23 Dec 2022  |  North America  |  Market Research

    North American Managed SD WAN Growth Opportunities, 2022

    Flexible and Secure Networking Supports Transformational Growth

    Software-defined wide area network (SD-WAN) is a software approach to managing and controlling the underlying enterprise network technologies to optimize costs and application performance. SD-WAN delivers the flexible, scalable, high-performance, and intelligent networks that enterprises need to support their complex configurations, which include c...

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  4. 19 Dec 2022  |  North America  |  Market Research

    Global Privileged Access Management Solutions Growth Opportunities

    Growing Complexity of IT Environments and Surge of Privileged Identities Driving Future Growth Potential

    Pandemic-induced changes in business environments have led most organizations to shift to a hybrid workforce. A significantly larger number of employees are working remotely, leading many corporate services and applications to shift to cloud environments. With the resultant increase in the number of remote privileged users and systems that orga...

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  5. 01 Dec 2022  |  North America  |  Market Research

    Top Takeaways from the 18th Annual Customer Contact West—A Frost & Sullivan Executive Mindxchange

    Employee Engagement Rises to the Top of Business Objectives

    This paper will provide the top takeaways from the insightful the 18h Annual Customer Contact West: A Frost & Sullivan Executive MindXchange and showcase some real-life examples of companies that successfully managed the challenges that COVID-19 brought forth and their plans to manage through the economic downturn companies are dealing with today. ...

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  6. 18 Nov 2022  |  North America  |  Market Research

    Latin American Data Center Colocation Services Growth Opportunities

    Future Growth Potential Enhanced by Increasing Hyperscale Demand, Continuous Investments, and Enhanced Digital Transformation Initiatives Across the Region

    Data centers are the backbone of the digital economy. In today's digital world, enterprises and governments must rely on best-in-class data centers and digital infrastructure. Enterprises are increasingly outsourcing their data operations to third-party data center colocation service providers. Implementation of digital transformation initiatives,...

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  7. 28 Oct 2022  |  North America  |  Market Research

    Wholesale Carrier Ethernet Services Update, United States, 2022

    Pricing Compression and Market Maturity Attributed to Declining Revenue Growth Rates

    In this report, Frost & Sullivan focuses on leading service providers of comprehensive wholesale carrier Ethernet services in the US market. The US wholesale carrier Ethernet services market has started to experience negative revenue growth rates, primarily due to price compression and market maturity. The report delivers market forecasts for US wh...

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  8. 21 Oct 2022  |  North America  |  Market Research

    Automation and Artificial Intelligence Propel North American Mobile Field Service Management (FSM) Market

    Predictive Service, Mobile Access, Powerful Networks Drive Growth Opportunities

    Mobile field service management software solutions continue to be a popular area of digital investment, bringing real-time guidance to workers on the front line and providing valuable information and feedback to supervisory and administrative staff. For the purposes of this 2022 study, mobile field service management (FSM) applications are defin...

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  9. 28 Sep 2022  |  North America  |  Market Research

    Global Horizontal Business Process Management Services, Forecast to 2028

    Organizations are Embracing Digital Technology Solutions to Optimize their Business Processes, Driving Value Creation and Enhancing Business Outcomes

    The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experienced significant growth in 2021 and is expected to continue to witness year-on-year growth between 2022 and 2028. This gro...

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  10. 08 Sep 2022  |  North America  |  Market Research

    Customer Experience Outsourcing Services Market in North America, Forecast to 2028

    Finding the Right Mix between Humans and Technology Spurs Growth Opportunities for Outsourcers

    The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

    $4,950.00

    Special Price $4,207.50 save 15 %