Industries Market Research Reports

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  1. 29 May 2024  |  Global  |  Customer Research

    Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector

    Contact Center Growth Opportunities in North American Retail

    Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...

    $4,950.00
  2. 23 May 2024  |  Global  |  Customer Research

    CX Growth Opportunities in the Healthcare Industry 2024 to 2025

    Customer Perspectives

    Digital health has maintained a consistent growth trajectory and continues to address the multi-faceted challenges that plague the industry. The primary focus is investing in technology that helps organizations move toward the Quintuple Aim of the healthcare framework, which includes improving population health, enhancing patient experience, loweri...

    $4,950.00
  3. 15 May 2024  |  Global  |  Customer Research

    Growth Opportunities in CX Transformation 2024 to 2025

    Customer Perspectives

    The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...

    $6,000.00
  4. 12 Apr 2024  |  Global  |  Customer Research

    The State of the Cloud Asia-Pacific

    Cloud Investments Underlie Strategies for Economic Growth and Recovery

    In terms of technology adoption, Asia-Pacific (APAC) is a tale of two regions. Industrialized nations, including China, Japan, and South Korea, are mature in their use of cloud and other advanced technologies. In contrast, emerging economies in Southeast Asia lag in their cloud journeys, often hindered by inconsistent access to high-capacity networ...

    $4,950.00
  5. 17 Dec 2018  |  North America  |  Customer Research

    Customer Perceptions and Preferences of Big Data and Analytics, United States, 2018

    Learn Critical Success Factors to Gain a Competitive Advantage in a Disruptive Digital Industry

    The world is creating 2.5 exabytes of data daily. Every organization needs to access that tidal wave of information to make better, faster decisions—or risks being left behind. We have discovered that IT decision makers find that cyber security, big data and analytics, and data centers are the most impactful for revenue growth and cost reduction ...

    $6,000.00
  6. 28 Jun 2018  |  Global  |  Megatrends

    ICT Technologies Revolutionizing Financial Services Sector

    Technology today and beyond: Embracing disruption

    The financial service sector has seen drastic technology-led changes over the past few years and the changes which are about to come in three to four years down the line may change the complete face of this sector. Gone were the days when transactions takes time and are filled with uncertainties now with the improved technology and arrival of total...

    $4,950.00
  7. 16 May 2018  |  North America  |  Customer Research

    North American Mobile Enterprise Applications, 2018—A Survey of Customer Preferences, Plans and Impacts

    Pervasive Use of Mobile Worker Apps is Driving Digital Transformation, Employee Productivity, and Customer Engagement

    The future success of North American businesses rests in large part on their ability to truly mobilize their employees. Smartphones and tablets are not enough--It is the application software those devices enable that increasingly makes the difference between winners and losers in a high stakes economy driven by an ever more demanding customer base....

    $6,000.00
  8. 10 Dec 2015  |  Asia Pacific  |  Megatrends

    Top 10 Smart Cities of Asia-Pacific by 2025

    An Overview of the smart city landscape

    Asia-Pacific is a frontier of growth, development, and activity having quickly embraced disruptive trends in its journey to grow. This ecosystem depicts an eclectic mix of cities. This research service explores the dynamics, plans, and trends in the developments of smart cities in the Asia-Pacific region. It explores how governments, companies, and...

    $10,000.00
  9. 30 Sep 2015  |  South Asia, Middle East & North Africa  |  Megatrends

    Smart Cities of India

    Strategic Analysis of Smart City Market Opportunity in India

    This study explores the Indian Government's $7.3 billion Smart City mission aimed at applying smart solutions to improve infrastructure and service delivery in Indian cities. It covers various aspects of the Internet of Things (IoT), including how it will be put to work to create smart energy, smart transportation, smart infrastructure and smart bu...

    $4,950.00
  10. 29 Sep 2015  |  North America  |  Customer Research

    The Future of IT in Education

    An End User Perspective, U.S., Europe, and Latin America

    The methods in which education is offered is changing quickly to meet the demands of todays technically savvy world. Digital transformation is a key means to tackling these challenges.

    $3,500.00