Industries Market Research Reports

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  1. 29 May 2024  |  Global  |  Customer Research

    Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector

    Contact Center Growth Opportunities in North American Retail

    Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...

    $4,950.00
  2. 23 May 2024  |  Global  |  Customer Research

    CX Growth Opportunities in the Healthcare Industry 2024 to 2025

    Customer Perspectives

    Digital health has maintained a consistent growth trajectory and continues to address the multi-faceted challenges that plague the industry. The primary focus is investing in technology that helps organizations move toward the Quintuple Aim of the healthcare framework, which includes improving population health, enhancing patient experience, loweri...

    $4,950.00
  3. 15 May 2024  |  Global  |  Customer Research

    Growth Opportunities in CX Transformation 2024 to 2025

    Customer Perspectives

    The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...

    $6,000.00
  4. 12 Apr 2024  |  Global  |  Customer Research

    The State of the Cloud Asia-Pacific

    Cloud Investments Underlie Strategies for Economic Growth and Recovery

    In terms of technology adoption, Asia-Pacific (APAC) is a tale of two regions. Industrialized nations, including China, Japan, and South Korea, are mature in their use of cloud and other advanced technologies. In contrast, emerging economies in Southeast Asia lag in their cloud journeys, often hindered by inconsistent access to high-capacity networ...

    $4,950.00
  5. 11 Aug 2017  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market CY2016 Tracker, Forecast to 2021

    On-Premise Telephony Solutions Face Strong Challenges from Hosted/Cloud Telephony Services

    This Asia-Pacific enterprise telephony market tracker analyzes the trends, go-to-market strategies, and important customer successes. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX. This research is based on Frost & Sullivan's proprietar...

    $10,000.00
  6. 28 Jun 2017  |  Asia Pacific  |  Tracker

    Asia-Pacific Network Security Market, CY 2016

    Government-led Initiatives Setting the Stage for Robust Growth in Security

    The Asia-Pacific network security market recorded a revenue of $3.13 billion and a year-on-year (YoY) growth of 13.9% in 2016, performing better than the year earlier which saw a YoY growth rate of 9.8%. The growth was fueled by the strong performance of major countries such as China, Japan, Australia, and India and was also aided by the high growt...

    $15,000.00
  7. 20 Jan 2017  |  Asia Pacific  |  Tracker

    Asia-Pacific Network Security Market Q3 2016 Tracker

    Growing Advanced Cyber Attacks Driving the Demands for Advanced Security Solutions

    The Asia-Pacific network security market recorded an end-user revenue size of $805.5 million in Q3 2016, which grew 17.5% YoY. In the previous year it grew by 11.9% in the same quarter. In Q3 2016, the demand for cyber security solutions remained strong particularly from the Service Providers, Government, and BFSI verticals. The rise of advanced ta...

    $1,500.00
  8. 29 Sep 2015  |  North America  |  Customer Research

    The Future of IT in Education

    An End User Perspective, U.S., Europe, and Latin America

    The methods in which education is offered is changing quickly to meet the demands of todays technically savvy world. Digital transformation is a key means to tackling these challenges.

    $3,500.00
  9. 29 Sep 2015  |  North America  |  Customer Research

    The Future of IT in Finance

    An End User Perspective, U.S., Europe, and Latin America

    The financial industry is a dynamic, ever-changing one due to new regulatory requirements and dependence on the worlds economy. This study explores the challenges for IT departments, most effective technologies in meeting business challenges, and future investments.

    $2,450.00
  10. 29 Sep 2015  |  North America  |  Customer Research

    The Future of IT in Retail

    An End User Perspective, U.S., Europe, and Latin America

    The retail industry is facing a complete transformation in digital technology. Social media, mobile applications and devices, and Internet of Things is directly impacting its marketing, sales, and R&D strategy, and is forcing retail companies to find new and more effective ways of reaching and keeping customers.

    $3,500.00