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20 Sep 2022  |  Europe  |  Market Research
Customer Experience Outsourcing Services Market in Europe, Forecast to 2028
Companies Need to Diversify their Geographical Footprint is Creating Major Growth Opportunities for Global Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...
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11 Aug 2022  |  Europe  |  Market Research
European Managed and Professional Security Services Market
Partnering with MSS/PSS Vendors to Advance Security Maturity
The Managed Security Services Market is made up of security vendors who provide technology, expertise, and management for the private and public sector, but the customer retains control and oversight. Common services include DDoS protection or mitigation, managed firewall, vulnerability management, or breach & attack simulation. These services a...
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20 Apr 2022  |  Europe  |  Customer Research
European Cybersecurity Responsibility, Spending, and Posture
A Survey of Enterprise End Users Who Influence Cybersecurity Budgets
The COVID-19 pandemic accelerated the remote working trend by at least 20 years across Europe. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred in weeks or months. In the process, security issues were initially pushed aside or ignored altogether in the rush to e...
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21 Sep 2018  |  Europe  |  Market Research
European NeoBanks Market, 2018
High Growth Expected as New Market Segments and Enhanced Customer Engagement Lead to Rapid Adoption
As the global banking industry struggles with issues related to rising costs, legacy infrastructure, evolving customer demand and changing regulations, the NeoBanking industry is making slow but steady progress. With new business models, innovative products and services, use of technology and approach to business, NeoBanks are engaging their custom...
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17 May 2018  |  Europe  |  Market Research
Securing Enterprise Communications
Enterprise-Grade Encrypted Voice and Instant Messaging
The use of encrypted voice and instant messaging technology has been increasing amongst enterprise and private individuals alike for several years. Unfortunately, much of the discourse about secure communications in the mainstream media has involved government arguments against the use of encryption in the private sector instead of focusing on why ...
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17 Jan 2018  |  Europe  |  Market Research
Global Securetech Market, 2018
The Security Space Appears to be an Exciting Area for Innovative Fintech Companies, Biometrics and Blockchain Technologies Already Provide Strong Value to Fintech Companies
Fintech companies accelerate the digital transformation of the financial ecosystem. Banks and financial institutions have been forced to modify their strategic plans by speeding-up the launch of new digital products and services. In addition, many of them have embraced a cooperative approach with the fintech ecosystem, with a number of partnerships...
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14 Dec 2016  |  Europe  |  Market Research
Europe Contact Center BPO Market
Exponential Technological Change—How Might it Affect the World of BPO?
This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...
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10 Nov 2016  |  Europe  |  Market Research
ICT Spending in Connected Industries
A European SME Perspective
The IT & communications industry continues to invest heavily in communications and IT solutions. Energy and utilities, healthcare, transportation, and manufacturing are also expected to increase ICT spending in the next 5 years. To enable ubiquitous connectivity, large investments need to be made by telecom operators as well as energy and utilities...
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26 Oct 2016  |  Europe  |  Market Research
EMEA Contact Center Systems Market
Analytics the Only Bright Spot in a Declining On-Premises Market
This market engineering report is designed to provide an overview for customers and solution providers of the landscape for the EMEA Contact Center Systems Market. It includes market sizing and the market share of the top suppliers in the EMEA market as well as the market forecast for the period, 2014-2020. It also includes key market drivers that...
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22 Sep 2016  |  Europe  |  Market Research
Internet of Things in Connected Agriculture
Digital Solutions to Boost Production Efficiency from Crop and Livestock Cultivation through Distribution and Retail
The key challenges for agricultural suppliers are to match their food production with fluctuating demand and to comply with regulations that protect the food chain from contamination. Internet of Things (IoT) technologies help tackle market inefficiencies by monitoring conditions at every stage of production. Using sensors in combination with data...
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