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29 May 2024  |  Global  |  Customer Research
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
Contact Center Growth Opportunities in North American Retail
Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...
$4,950.00 -
23 May 2024  |  Global  |  Customer Research
CX Growth Opportunities in the Healthcare Industry 2024 to 2025
Customer Perspectives
Digital health has maintained a consistent growth trajectory and continues to address the multi-faceted challenges that plague the industry. The primary focus is investing in technology that helps organizations move toward the Quintuple Aim of the healthcare framework, which includes improving population health, enhancing patient experience, loweri...
$4,950.00 -
15 May 2024  |  Global  |  Customer Research
Growth Opportunities in CX Transformation 2024 to 2025
Customer Perspectives
The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...
$6,000.00 -
12 Apr 2024  |  Global  |  Customer Research
The State of the Cloud Asia-Pacific
Cloud Investments Underlie Strategies for Economic Growth and Recovery
In terms of technology adoption, Asia-Pacific (APAC) is a tale of two regions. Industrialized nations, including China, Japan, and South Korea, are mature in their use of cloud and other advanced technologies. In contrast, emerging economies in Southeast Asia lag in their cloud journeys, often hindered by inconsistent access to high-capacity networ...
$4,950.00 -
30 Dec 2016  |  Global  |  Technology Research
Future Applications of Virtual Reality (Immersive Computing)
Emerging Applications and Opportunities for Virtual Reality
Virtual reality (VR) is an interactive three-dimensional (3D) environment that is computer generated. Immersion into VR is an individual’s perception of having a physical presence in the non-physical world or the virtual world. Technology advancement in in VR in the recent years has led to significant improvements in quality, reductions in overal...
$4,950.00
Special Price $3,712.50 save 25 %
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30 Dec 2016  |  Global  |  Technology Research
Artificial Intelligence (AI) - R&D and Applications Roadmap
AI Advancing in Leaps and Bounds, Taking Machines Closer To Achieving Human-Like Intelligence
Artificial Intelligence (AI) has emerged to be one of the most essential technologies to develop machine intelligence. The technology has advanced significantly over the ages to empower applications and machines to learn from its own experiences and perform autonomously. Technology evolution in the AI space is continuously driving the development o...
$4,950.00
Special Price $3,712.50 save 25 %
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30 Dec 2016  |  Global  |  Technology Research
Technologies Empowering Future of Identity Management
The Elements of Enterprise Information Security
Identity and Access Management (IAM) lifecycle is comprised of a comprehensive set of business processes and enterprise infrastructure for the purpose of maintaining digital identities and providing a secured and documented access to enterprise resources and applications. There are significant number of programs opted by enterprises to maintain reg...
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Special Price $3,712.50 save 25 %
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28 Dec 2016  |  North America  |  Strategic Forecasting
Big Data in Manufacturing: BDA and IoT Can Optimize Production Lines and the Bottom Line—but Much of the Industry Isn’t There Yet
Even if predictive maintenance were to become widespread in the manufacturing vertical, it would impact only one area of a manufacturer’s operations. BDA has the potential to leverage data collected through IoT—and almost 40 other areas—to do much more for manufacturing companies, in almost every corner of the enterprise. This report analyzes...
$3,500.00
Special Price $2,625.00 save 25 %
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23 Dec 2016  |  North America  |  Strategic Forecasting
Solving the Cloud Migration Challenge: Enterprise Pain Point Offers Opportunity for Providers
In this report, we examine the challenges enterprises face in migrating data and workloads to the cloud. We look at several approaches to handling data migration, as well as the benefits and liabilities of each approach from the enterprise customer’s perspective. Finally, we review the services offered by selected providers in the market.
$3,500.00
Special Price $2,625.00 save 25 %
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21 Dec 2016  |  North America  |  Strategic Forecasting
BDA in the Enterprise: SQL Still Rules—but What Is the Impact on Privacy?
This Stratecast report briefly explores why NoSQL databases came into existence in the first place; the pros and cons of these databases compared to relational DBs; how each of the two DB types is evolving to be more like the other; and how this has led to the development of SQL-based systems that can query all types of data. It then discusses two ...
$3,500.00
Special Price $2,625.00 save 25 %