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03 Nov 2022  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2028
AI-based Technologies Bring New Growth Opportunities for Service Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...
$8,000.00
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09 Sep 2022  |  Latin America  |  Market Research
Growth Opportunities for Telcos in Brazilian ICT Services
Technology Services Continue to Gain Share in the Enterprise Segment
This Frost & Sullivan research service offers an analysis of the information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, enterprise data communications, fixed broadband, pay-TV, mo...
$2,450.00
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13 Dec 2013  |  Latin America  |  Market Research
Latin American Telco Cloud Computing Profile
Telcos Spearheading Cloud Computing Adoption by Professionalizing their Business Strategy
Service providers throughout Latin America have been for years investing heavily to include Cloud Computing services into their portfolios. This study focuses on two of the regions main service providers with the most developed Cloud Computing portfolio. Datacenter capabilities, strengths and business strategies are reviewed.
$1,500.00
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27 Nov 2013  |  Latin America  |  Market Research
Analysis of the Latin American Managed Security Services Market
Increased Spying and the Complexity of Attacks Drive Security Investment
The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....
$6,950.00
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15 Nov 2013  |  Latin America  |  Market Research
Analysis of the Brazilian Internet Technology (IT) Infrastructure Outsourcing Services Market
Mature and New Business Models are Driving Data Center Service Investments
Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...
$6,950.00
Special Price $5,212.50 save 25 %
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23 Sep 2013  |  Latin America  |  Market Research
Sao Paulo AWS Summit 2013
AWS Event Analysis
This study details the main highlights of the São Paulo AWS Summit 2013 that was held July 30 and attended by nearly 3,000 people. Topics include new services, success stories, and key takeaways. The AWS Marketplace and its services are highlighted, as well as two products, Glacier and Trusted Advisor. Three case studies are also presented. The co...
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23 Sep 2013  |  Latin America  |  Market Research
Latin American Contact Center Systems Market 2013
Mexican Market and Analytics Excel Despite a Challenging Year
This study analyzes the contact center systems market of the Latin America region in 2013. The forecast period is 20132019, with 2012 as the base year. Market drivers, restraints, and trends are presented within this work. Frost & Sullivans investigation also includes a competitive analysis and market share discussions of the main industry compan...
$10,000.00
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23 Aug 2013  |  Latin America  |  Market Research
Smart is the New Green in Latin America
Smart Cities, Smart Energy, and Smart Clouds Will Emerge as Key Mega Trends
Smart Cities, Smart Energy, and Smart Clouds represent growing trends in Latin America. This market insight research service provides an overview of how the Smart is the New Green Mega Trend is taking shape in Latin America. Topics covered include how Smart Cities are affecting urbanization, the role the smart grid plays in the Smart Energy trend, ...
$1,500.00
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17 Jul 2013  |  Latin America  |  Market Research
Brazil's Contact Center Outsourcing Services Market 2013
Contact Centers Moving Beyond Traditional Customer Service
The contact center outsourcing services market in 2012 witnessed a transition in which companies, aiming to seek higher rates of profitability, began embracing new business models detached from price-sensitive offers based on voice and workstations. Participants are repositioning their brands to offer broader solutions, integrating contact center a...
$3,950.00
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08 Jul 2013  |  Latin America  |  Market Research
Smart Public Transportation in Europe
A Prelude to Smart Communities–Investigating the Role of ICT
This study analyses the role of information and communication technologies (ICT) in a multimodal city eTransport system in Europe. It highlights the importance of the various ICT building blocks necessary to enable such a system. It also provides an analysis of opportunities for the various stakeholders in smart transportation. In the appendix, a...
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Special Price $1,125.00 save 25 %