Industries Market Research Reports

The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...

As the European economy continues to suffer, growth, competitiveness, and digital resilience are top of mind for enterprises in the region. Cloud and the Internet of Things remain the foundational technologies powering digital transformation in European enterprises. Since 2010, Frost & Sullivan has conducted an annual survey of IT and business d...

Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...

Governments worldwide are going through a digital transformation, delivering digital solutions through online services. Governments are driving smart city initiatives that focus on citizen services as well as on efficiency and sustainability for each city. The critical aspect for governments is to focus on security without compromising on services...

This Industry Docket explores opportunities for infrastructure development in the cloud market including planning and implementing best practices in Kuwait. Recent changes in the country's legislation allow to international IT service and cloud providers like IBM to set up shop. This provides an opportunity for SMEs in Kuwait to leverage global s...

Governments around the world are undergoing a digital transformation, although they are in various stages of implementation. The more innovative regions are creating smart cities where infrastructure, energy, transportation, and public safety are digitized to enhance efficiency and communication and improve the lives of their people and the economi...

The Video Surveillance Market in India is rapidly growing, with enterprises and consumers realizing the importance of surveillance to ensure a safe environment and thus creating demand in both the organized and unorganized sectors of the market. However, it is a highly fragmented market with a large number of Original Equipment Manufacturers (OEMs...