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24 Dec 2021  |  North America  |  Market Research
The Global NAC Industry Growth Reflects Requirements of the New Corporate Networks
Vendors are Enhancing Network Visibility and Discovery of Devices to Improve NAC Outcomes
As part of Frost & Sullivan’s ongoing research on Cybersecurity, we recently concluded research on the Global Network Access Control (NAC) market. NAC products and services allow enterprises to see and control the myriad endpoints that are trying to connect or are already connected to corporate networks. Pre-defined policies, and regular patching...
$4,950.00 -
24 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Global NAC Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
As part of Frost & Sullivan’s ongoing research on the Network Access Control (NAC) market, this is the first edition of Frost Radar™ – Global NAC Market. NAC products and services allow enterprises to see and control the myriad endpoints that are trying to connect or are already connected to corporate networks. Pre-defined policies, and regul...
$4,950.00 -
23 Dec 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Cloud Contact Center Solutions Tracker, 2021
Future Growth Potential of Cloud Migration due to the Need for Hybrid Delivery, Enhanced Omnichannel Capabilities, Optimized Resou
This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...
$15,000.00 -
23 Dec 2021  |  Asia Pacific  |  Market Research
Evolution of Omnichannel Customer Engagement
Digitalization Accelerates in an Omnichannel World – A Perspective on Asia-Pacific Region
2020 created a perfect storm of challenges for the contact center industry. Organizations struggled to deliver on products and services since the COVID-19 pandemic broke out. During this uncertain time, it was even more important to listen and engage with customers and ensure the delivery of continued experiences. To address this, organizations had...
$2,450.00 -
21 Dec 2021  |  North America  |  Market Research
Global Privileged Access Management (PAM) Solutions Growth Opportunities
The Ever-changing Threat Landscape and Expanded Attack Surface Drive the Future Growth Potential of Privileged Access Management Solutions
Cyberattacks continued to increase in 2020 and will constantly evolve in the future with increasing sophistication and blended techniques. Attacks on privileged accounts are expected to rise, as working from home and hybrid working environments will continue to prevail in the years to come due to the pandemic. The digital transformation journey...
$4,950.00 -
17 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...
$4,950.00 -
15 Dec 2021  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Business Process Management Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Business process management (BPM), or business process outsourcing (BPO), services involve an external or third-party provider handling the execution and management of one or more business operations or functions for an organization. Traditionally, BPM services were limited to outsourcing labor-intensive back-office and support services functions. ...
$4,950.00 -
15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
$15,000.00 -
13 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Hybrid Enablement Network Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Data-driven business operations coupled with the rise in remote work due to the COVID-19 pandemic has led to a significant evolution of the hybrid cloud. What was initially comprised of one or possibly two public clouds connected to one or more corporate or hosted data centers has advanced to include not only major points of presence—like data ce...
$4,950.00 -
07 Dec 2021  |  North America  |  Market Research
Supply Chain Issues Help Power Highly Competitive North American Mobile Asset Management Market
Increased Need for Asset Visibility, New Technologies, and Go-To-Market Strategies Drive Industry Growth
With supply chain issues dominating the news, Mobile Asset Management (MAM) solutions are gaining even more credibility and attention in the North American market. Each year, Frost & Sullivan examines the mobile asset management solution category, defining MAM as solutions that remotely locate, monitor, and manage moveable assets that are outside o...
$4,950.00