Industries Market Research Reports

The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...

As the European economy continues to suffer, growth, competitiveness, and digital resilience are top of mind for enterprises in the region. Cloud and the Internet of Things remain the foundational technologies powering digital transformation in European enterprises. Since 2010, Frost & Sullivan has conducted an annual survey of IT and business d...

Frost & Sullivan defines metaverse as a network of persistent 3D worlds and simulations where end users possess a sense of social presence and spatial awareness and can participate in an extensive virtual economy. The central concept of the metaverse is straightforward but intriguing: a persistent 3D world where an infinite number of people can int...

Low Power Wide Area Network (LPWAN) technology will account for a significant share of Internet of Things (IoT) connections globally by 2020. This will be at the expense the fragmented M2M. With LPWAN being implemented by both mobile network operators (MNOs) and non-telcos, MNOs will require careful planning due to increasing competition and upcomi...

27 Dec 2017  |  Asia Pacific  |  Market Research

Malaysia Data Center Services Market, Forecast to 2023

Favorable Government Efforts in Developing Malaysia as a Data Center Hub Remain Key to Industry Growth

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Key Issues Addressed

Hyperscale cloud service providers have been key in driving the demand for data center services in Malaysia, with more of these vendors identifying Malaysia as a country with rapid cloud adoption. For instance, earlier in May 2017, Alibaba Cloud announced its plans to open its first data center in Kuala Lumpur, increasing the company’s footprint ...

The Asia-Pacific network security market achieved a YoY growth of 14.8% in Q2 2017. It was better than that in the previous year which grew 11.9% in the same quarter. The transformation of legacy network architecture into Software-defined Networking (SDN) and the replacement trend of Multiprotocol Label Switching (MPLS) by SD-WAN continue to drive ...

This study explores and analyses 18 technologically innovative companies founded or headquartered in Australia for their technological disruption for the year 2017. These companies operate in a range of industries such as automotive car sharing, fintech, business intelligence and analytics, logistics, customer experience testing, and project manage...