Industries

The top focal point in 2024 will be Artificial Intelligence (AI). Organizations across industries are working to understand the practical benefits to their operations and weigh those against the potential costs and risks. UCC providers are on the cusp of revolutionizing the communications industry through AI technologies but must win the confidence...

Mobile operators are moving rapidly toward fifth-generation (5G) network deployments. 5G represents a fundamental shift in communication network architectures that will likely accelerate revenue generation through innovative services facilitated via 5G-enabled smartphones, tablets, laptops, and internet of things devices. It delivers a potent combi...

Frost & Sullivan defines cloud-connected calling enablement as a segment of the voice over internet protocol (VoIP) access and session initiation protocol (SIP) trunking. Cloud-connected calling enablement services provide carrier-grade managed voice and telephony services into third-party cloud private branch exchange (PBX) environments such as Mi...

Frost & Sullivan s North American consumer communication services tracker for Q3 2023 provides detailed information on several companies in the US and Canadian markets. The aggregated data, delivered by country, technology, and company, includes subscriber, revenue, net add (loss), projection, and market share for the wireless, video, voice, and br...

Macro-economic and socio-political trends have considerably impacted the European UCaaS market since early 2020. The COVID-19 pandemic-related lockdowns triggered a massive shift to remote and hybrid work, disrupted supply chains and business models in many industries, and highlighted the need for digital transformation. Many economies are now ...

The $3.28 billion global video conferencing devices market is undergoing fundamental shifts due to massive work and workplace transformation. In 2023, most customers took a measured approach to video-enabling meeting rooms, focusing first on bringing employees back to the office. Adverse macroeconomic conditions, geopolitical instability, and budge...

Frontline workers are a key part of the workforce in the majority of organizations. Out of approximately 2.5 Billion deskless/frontline workers around the world, an estimated one billion require tailored communications and collaboration tools to complete their job tasks. Frontline workers comprise a diverse category of workers that typically do ...

By 2027, 82.2% of major mobile operators in Asia-Pacific (APAC) will remain as telcos, with 25% likely to exit or become MVNOs. Only 17.8% of major mobile operators in APAC will become Techcos (technology companies). Being passive and dependent on vendors for innovation has made the industry weak in driving innovation, leveraging technology, and th...

This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. This tracker includes historical quarterly data for all of these categories from Q1 2007 to Q4 20...