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01 Sep 2017 | North America | Strategic Forecasting
Digital Customer Centricity Depends on a Unified User Identity: Capping Installed Systems is the Surest Way to Deliver Digital Services
This report explains why transforming to a user-first business mindset is essential for CSPs to deliver an internet-like experience so essential in today’s digital services marketplace. The report looks at why a CSP’s customer management systems are grossly inadequate for meeting customer-centric business needs. It also shows how UXP Systems’...
$3,000.00
Special Price $2,250.00 save 25 %
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24 May 2017 | South Asia, Middle East & North Africa | Market Outlook
Digital Transformation in the Indian Retail, Education, Media & Entertainment Sectors, 2017
Customer Experience is the Center of Focus with Analytics and Mobility in the Background
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
$4,950.00
Special Price $3,712.50 save 25 %
