Industries Market Research Reports

Microsofts portfolio development and strategic direction have been in line with the greater momentum in the evolution of the enterprise communications industry. More important, the company has driven certain key aspects of this evolutionary process. This report evaluates the current competitive position of Microsoft Lync and discusses where Lync-b...

This study confirms previous Frost & Sullivan findings that small and medium-sized businesses take a more conservative approach than larger businesses when it comes to unified communications and collaboration (UCC) investments. Frost & Sullivan defines UCC as an integrated set of voice, data, and video communications applications, all of which leve...

Enhanced device capabilities, convergence of communications solutions, and advanced wireless networks are lowering the barriers for inclusion of mobile as a key pillar of enterprise video conferencing. This strategic analysis identifies the convergence of technologies that is enabling broad adoption of mobile video conferencing by business and end-...

Social technologies have taken the consumer market by storm. Users acknowledge the value of fast, convenient, media-rich and context-aware access to remote friends, family, and business associates. As consumers become increasingly familiar with social software and aware of its various benefits, they demand access to similar tools at their workplace...

Video conferencing vendors worked their way through a difficult 2012 in which overall market revenues declined follwing a strong 2011. The ongoing disruption due to a shift to lower-priced endpoints and mobile devices as well as lower-cost software-based solutions will continue to impact the top line. The move toward a software and services approac...

The software-based desktop video conferencing market is experiencing significant changes. New technologies and business models are lowering the barriers to entry for providers and to adoption for customers. Improvements to quality, ease of use and interoperability are driving utilization rates which make desktop video conferencing a more integral p...

The video conferencing services market remains a robust growth opportunity despite the recent turbulence in the video conferencing equipment market, as the latter transitions from legacy CPE big-iron video bridges towards MCU-less software-based solutions. Enterprises are increasingly turning to CSPs as trusted advisors that can help reduce vide...

Social media has enabled consumers, professionals, and businesses to connect and interact with each other, express themselves, and share their thoughts and experiences to the larger world. Businesses now are looking for ways to leverage the collective and inherent intelligence in these social networks to make better business decisions and guide new...

The primary objective of this research is to assess North American CXOs attitudes and strategic plans regarding their personal and their organizations use of communications and collaboration (CC) endpoints. Supporting this primary objective, this research will also measure general usage of CC endpoints, identify the most popular CC endpoints, the...