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12 Aug 2016  |  Latin America  |  Market Research
Automation and Self Service Market Trends in Latin America
The Race to Cut Costs Without Sacrificing Service Quality
This market insight presents an analysis of the current initiatives involving automation and self-service tools adoption in the Latin American contact center market, as well as a few successful business cases. It also provides a general view of how companies in the region are facing the new reality of integrating artificial intelligence (AI) and na...
$1,500.00 -
11 Aug 2016  |  Africa  |  Market Research
Strategic Water Infrastructure Projects in Southern Africa
Associated Investment and Service Delivery Opportunities
Water scarcity is hindering the future of Africa, as water plays a crucial role in most of the operations in the continent. A number of Southern African countries are experiencing extreme climatic conditions such as floods and drought in the same year, making it difficult for planning future investments in the sector. Therefore, the need for carefu...
$3,000.00 -
18 Jan 2016  |  Africa  |  Market Research
Emerging Market Growth—Executive Insights on Nigeria and Kenya: Changing Business Environment and Emerging Opportunities
Africa Rising: Policies, Trends, and Business Conditions Shaping Growth Opportunities in Africa
Frost & Sullivan experts get together to present an executive briefing on the new wave of emerging markets with a special focus on Nigeria and Kenya. Africa is expected to remain among the fastest-growing regions globally and local content policies (LCPs) appear to be increasingly shaping industry. Nigeria has implemented LCPs across oil and gas, a...
$1,500.00