Industries Market Research Reports
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23 Dec 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Cloud Contact Center Solutions Tracker, 2021
Future Growth Potential of Cloud Migration due to the Need for Hybrid Delivery, Enhanced Omnichannel Capabilities, Optimized Resou
This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...
$15,000.00 -
15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
$15,000.00 -
17 Nov 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2027
Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services
The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...
$15,000.00 -
15 Nov 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market Tracker, Q2 2021
Integrated Cybersecurity Platform Approach Continues to Drive the Asia-Pacific Network Security Market
The APAC network security market continues to witness a healthy YoY growth of 16.7% in Q2 2021, driven by the strong growth of firewall segment. The firewall segment remained as the biggest technology segment and it registered a strong double-digit year-on-year growth rate of 19.8% in Q2 2021. The SSL VPN segment registered a declining YoY growt...
$1,500.00 -
08 Nov 2021  |  Europe  |  Tracker
European Customer Experience Outsourcing Growth Opportunities
AI and Digital Technologies Drive Transformational Growth
This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...
$4,950.00 -
09 Sep 2021  |  Asia Pacific  |  Tracker
Rising Demand for Digital Technologies Accelerates Asia-Pacific Business Process Management (BPM) Services Market Growth
Traditional BPM Services are Being Reinvented through Digital Technologies to Deliver Enhanced Business Outcomes
In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...
$4,950.00 -
28 Jun 2021  |  Asia Pacific  |  Tracker
Singapore Facilities Management Cost Tracker, 2021
Increase in Manpower Costs Spurs Transformational Growth Strategies of FM Companies in Securing New Contracts
This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...
$2,450.00 -
11 Feb 2021  |  Europe  |  Megatrends
A New Global Paradigm with China’s One Belt, One Road Initiative
Improved Connectivity and Reshaping of Trade Relations Leading to New Growth Opportunities
China envisions the revival of the ancient Silk Road, which previously facilitated trade with nations across Persia, Central Asia, and Europe for over 2,000 years, as a catalyst to unify both local and international markets through trade activities and trade routes. The introduction of the One Belt, One Road Initiative in 2013 seeks to develop a ne...
$4,950.00 -
15 Dec 2017  |  Europe  |  Megatrends
Urban Logistics Opportunities—Last-Mile Innovation
New Business Models are Unbundling the Urban Logistics Value Chain
The Logistics market is undergoing a major shift, with innovative solutions transforming the way goods and parcels are delivered. The industry is witnessing an influx of tech-savvy start-up firms that are introducing new, unique, value-added services, which are disrupting the overall supply chain ecosystem. The rise of start-up firms within the l...
$6,000.00 -
15 Nov 2017  |  Asia Pacific  |  Tracker
2017 Cambodia Mobile Services Market Tracker
Historical and Forecast Data
Cambodia mobile penetration grew from 92.1% in 2011 to 133.5% in 2016. During the forecast period, mobile penetration is expected to grow marginally to reach 140.5%; and the mobile subscribers will grow to 24.2 million. The tracker provides details of the Cambodia mobile service providers and offers detailed historical & forecast data for the perio...
$1,500.00