Industries Market Research Reports

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

This excel database contains the rolling stock inventory of rail operators in the European Union (EU). The database covers mainline rail applications—intercity, commuter, and freight rail—and offers insight into the rolling stock operated across the EU, including ones that have been retired. In some cases, ordered locomotives have been included...

Over the previous decade, the Indian economy registered robust economic growth that resulted in lower poverty rates, strong consumption growth, and a sizeable middle class. Putting behind the economic fallout from slowing economic conditions and the COVID-19 pandemic in 2019 and 2020, respectively, the Indian economy is gradually returning to a sus...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

The economies of Eastern European countries have had a slow 2019, with stalling or contracting growth in certain economies. The global economic slump, ongoing trade wars, the weak German economy, and Brexit have discouraged external demand. Internal demand, due to low inflation, wage growth, and tight labor markets, has been able to sustain the pro...

South Asia is currently a hotbed of economic development. India has typically always been considered the main economic attraction of the region, but lately, Bangladesh has been establishing itself as a key attraction in the region. Bangladesh is now the fastest growing economy of the Asia Pacific. This research has been designed to provide insight ...

Economic outlook for the West European countries, like Belgium, France, Germany, Italy, Spain, the Netherlands and the United Kingdom, is expected to remain downbeat throughout 2019 due to weak business sentiment arising out of Brexit issues and slow global economic recovery. Domestic demand and consumer sentiments supported by low inflation and st...

In Q3 2018, regional growth in the Western Europe region remained stagnated at 1.6% with growth expected to remain low during the forecast period predominantly due to uncertainties arising out of the Brexit issues and slow growth outlook in emerging markets. Economic growth in Germany appears to have touched a near-zero situation in Q4 2018 and is ...

The growth outlook for the economies in the Eastern Europe and The Commonwealth of Independent States (CIS) remains moderate. While the economic growth in the Eastern European countries such as The Czech Republic, Hungary, and Poland is gaining momentum, Turkey is expected to plunge into a near-zero growth situation by the end of Q4 2018. Czech eco...