Industries

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...

This report examines digital technologies for intelligent and secure public spaces as an emerging technology domain that is reshaping how airports, roads, tourism zones, transit-linked environments, and civic spaces are designed, managed, secured, and experienced. As public authorities, operators, and ecosystem stakeholders seek to improve mobility...

The European lead-acid battery market for cars holds strong importance in the transport sector. These batteries remain the go-to choice for starting, lighting, and ignition (often called SLI) in vehicles with internal combustion engines, mild hybrids, and micro-hybrids that feature start-stop systems.Demand stays steady thanks to the huge number of...

The Mobility Technology Opportunity Engine (TOE) covers innovations pertaining to EV Charging, V2X Platforms, LiDAR, and Autonomous Vehicle Development among others.The purpose of the Mobility Technology TOE is to raise awareness of global technology innovations in self-propelled ground-based mobile platforms that are not only technically significa...

This tracker provides quarterly updates for key segments in the North American CCS market, including broadband, video, voice, and wireless services. In the residential broadband market, cable maintained the highest market share percentage, with approximately 68.5%, followed by fiber to the home (FTTH), digital subscriber lines, and satellite servic...

This edition of the IT, Computing and Communication Technology Opportunity Engine captures developments related to Geospatial Analytics, Conversational AI, Customer Engagement Platform, Industrial AI and Predictive Analytics, Vertical SaaS Platform, Connected Planning & Enterprise Performance Management Platform, Business Process Management, CRM & ...

The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) spotlights a diverse slate of innovations across advanced medical devices, implantables, artificial intelligence and digital solutions industry. The issue features advanced medical devices such as subcutaneous diuresis solution, drug-device combination, cuffless blood pressur...

Quantum sensing is transitioning from laboratory research to industrial deployment, driven by the need for ultra-precise, reliable measurement in high-impact sectors such as healthcare, defense, and advanced manufacturing. This shift reflects a broader move from controlled, research-grade environments toward scalable, field-ready systems that meet ...

As the industry continues to innovate across novel small- and large-molecule therapies, including RNA-targeted small molecules, cell and gene therapies, and mRNA therapies, pharma sponsors increasingly rely on partners for technology access, database generation and analysis, and preclinical and clinical research.These disruptions continue to drive ...