Industries Market Research Reports

This profile report examines Gigya’s approach to helping enterprises build deep, trusted relationships with their customers. A key component of the Gigya strategy is to invite users to become part of the process upfront. By engaging the user upfront, and being more open about the data collection process, businesses are now building individual rel...

Two years ago, in our 2015 Cloud User Survey, Stratecast asked IT decision-makers to identify their company’s “primary” deployment model for a series of business applications. Our goal was to track responses, over time, to identify trends: for example, is a consensus emerging regarding the optimal deployment model for a particular workload? ...

The Consumer Communication Services tracker has been reformatted to reflect feedback received from Stratecast's clients. The new format provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenu...

This report explains why transforming to a user-first business mindset is essential for CSPs to deliver an internet-like experience so essential in today’s digital services marketplace. The report looks at why a CSP’s customer management systems are grossly inadequate for meeting customer-centric business needs. It also shows how UXP Systems’...

While automation is a clear goal and has many inherent benefits such as cost savings and error-reduction, it is a goal in service of another higher goal: agility. The faster and smoother that networks can be configured and fixed, services can be created and delivered, and customer care can make customers happy—the more creative and flexible CSPs ...

In this buyer’s guide, we provide an overview of the hybrid cloud management market, including key drivers and restraints for businesses seeking hybrid cloud management services. We also identify and define three main areas of hybrid cloud management: service management, access management, and service orchestration and optimization. Within each c...

Not only is data protection a challenge; the level of concern in protecting data, and protecting the privacy of data subjects, impacts enterprise decisions on the adoption and use of big data and analytics (BDA) and cloud services. Ironically, a primary objective of BDA and cloud services is to assist enterprises in extracting greater value from da...

In this research service, MPLS/IP VPN means VPN services enabled over a carrier’s private MPLS network. VPN service is a site-to-site connection, with the service provider managing the end-to-end network. A private IP VPN uses the infrastructure of one network provider. A public IP VPN (or Internet VPN) carries data across multiple and nonspecifi...

Current SD-WAN vendor offerings focus on branch site connectivity and optimized cloud connectivity over hybrid WAN links. Remote and mobile workers, who comprise a significant percentage of the employee pool, are often ignored in SD-WAN deployments. In this paper, we look at the challenges with securely and cost-effectively connecting remote users...