Industries Market Research Reports

31 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

14 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Malaysian Last-Mile Logistics Market, 2020

Benchmarking Future Growth Potential

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As the shift from brick-and-mortar outlets to online retail continues, the challenge of managing last-mile logistics grows. Last-mile logistics is no longer just about transporting products to buyers but about fulfilling customer demand and experience. Customer behavior and expectations have changed over the last few years, challenging the way cour...

16 Jul 2020  |  Asia Pacific  |  Market Outlook

Disruptive COVID-19 Challenging the ASEAN Automotive Market, 2020

Competitive Intensity Optimized by Positive Government Intervention to Accelerate the Growth of Sales and Production Investment in the Automotive Market

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In 2019, the Association of South East Asian Nations (ASEAN) sold a total of 3.5 million units of vehicles. It experienced a market decline of 2.9% year-on-year (YoY). The main reasons include the direct impact of global economic slowdown on automotive sales and the decline in sales due to the election in Indonesia, which is the leader in ASEAN, wi...

Prior to the COVID-19 pandemic, high passenger traffic was constraining airports, leading them to look for efficiency solutions to increase throughput. According to the International Air Transport Association (IATA), the number of air passengers in Asia-Pacific was expected to grow 4.7% annually, compared to 3% worldwide. This massive volume of pas...

Organizations today are increasingly reliant on internet services; network and web service availability are being prioritized to ensure customer satisfaction, long-term loyalty, and trust. The growing frequency of distributed denial-of-service (DDoS) attacks is driving organizations to spend more on solutions that help to protect networks, web serv...

A web application firewall (WAF) is the basic security solution to ensure that websites and web applications remain available and secure at all times. The web application layer is critical for businesses on their digital transformation journeys, but it is also vulnerable to attack. A WAF solution helps to protect websites, web applications, and app...

11 May 2020  |  Asia Pacific  |  Market Outlook

Indonesian Automotive Outlook, 2020

Total Industry Volume is Expected to Decline by 16.7% in 2020 Due to Global Economic Uncertainties and Disease Outbreak

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From 2018 to 2019, the Association of Southeast Asian Nations (ASEAN) automotive market decreased at a year-on-year (YoY) rate of 2.9%, with total sales reaching 3.5 million units. The main reasons for this decline were the global economic slowdown in automotive sales and the dip in sales faced by Indonesia, a leading contributor to the ASEAN marke...

The study covers the healthcare market which develops and provides products, solutions, and/or services across the care spectrum for diagnosis, treatment, and prevention. The biosimilars market in India is expected to cross $0.9 billion by 2020. The growing prevalence of chronic diseases with an increasing aged population in India and globally, c...

30 Apr 2020  |  Asia Pacific  |  Market Outlook

COVID-19—Implications for the Healthcare Industry, 2020

Winning Strategies and Key Opportunities that are Evolving During this Disruption

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A team of futurists, analysts, and consultants from the Global Transformational Health Research Team at Frost & Sullivan have come together to render a comprehensive analysis to predict the future of healthcare with COVID-19 disruption in perspective. This study provides actionable predictions and growth opportunities for major healthcare segments ...