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  1. 14 Dec 2022  |  Asia Pacific  |  Customer Research

    Voice of the Customer: Health Wellness and Wellbeing Services in Cars, China

    Survey to Assess the Interest and Potential for Health, Wellness, and Wellbeing Features in the Chinese Passenger Vehicle Market

    Despite disrupting sales and profitability in many markets, the pandemic has ignited minds to build a safer and convenient environment. The connected automotive industry is making the best of the situation through trending use cases that build the new normal across consumer segments. Adapting to the new form of travel, Frost and Sullivan's ‘Voice...

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  2. 12 Dec 2022  |  Asia Pacific  |  Economic and Databases

    Global Supply Chain Reorientation and ASEAN Manufacturing Prospects, 2030

    Targeted Geographic Expansion Strategies Power Dynamic Growth Opportunities

    The COVID-19 pandemic, the Russo-Ukrainian war, and the Suez Canal crisis have exacerbated existing vulnerabilities in the global supply chain originating from US-China trade tensions, necessitating the building of a more robust and resilient supply chain. While global firms are altering their investment decisions to cushion the blow, the digital p...

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  3. 07 Dec 2022  |  Asia Pacific  |  Customer Research

    Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022

    Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics

    When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...

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  4. 22 Apr 2020  |  Asia Pacific  |  Economic and Databases

    Asia-Pacific Economic Tracker—Insights and Trends, H1 2020

    COVID-19 Outbreak to Weigh Severely on Demand

    Economies in Asia-Pacific are likely to experience sluggish growth in 2020 on account of the unexpected ramifications of the COVID-19 outbreak. Regional growth is likely to remain stunted in H1 2020 due to the outbreak, but expected to pick up in H2 2020 as the lockdowns and travel bans are expected to be lifted. Key economies like Australia and ...

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  5. 14 Nov 2017  |  Asia Pacific  |  Economic and Databases

    BRICS Economic Tracker—Insights and Trends Quarter 4, 2017

    Slow Economic Growth Sustained by Growing Exports Demand

    Brazil, Russia, India, China and South Africa (BRICS) are expected to witness positive growth in Q4 2017. Public spending is anticipated to pick up in 2017. For 2017, Brazil and Russia are expected to register positive growth rates of 0.17% and 0.43% respectively, thereby recovering from the decline in 2016. Rebounding export has been the key drive...

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  6. 14 Nov 2017  |  Asia Pacific  |  Economic and Databases

    BRICS Economic Tracker—Insights and Trends Quarter 2, 2017

    South Africa’s Economy Tumbles While Other BRICS Nation Rebound

    Improvement in the global economic outlook helped to strengthen growth across BRICS nations. Brazil and Russia have registered positive economic growth in Q2 2017, rebounding from negative growth in Q1 2017. Brazil’s manufacturing sector recovered slowly in Q2 2017, registering a growth of 0.6% which is higher than the growth of 0.28% registered ...

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  7. 09 Feb 2016  |  Asia Pacific  |  Economic and Databases

    Global Economic Tracker—Insights and Trends (GET-IT)—Emerging Asia-Pacific Quarter 1, 2016

    A Quarterly Pulse of Growth Opportunities

    The Q1 2016 outlook for emerging Asia-Pacific countries is likely to remain bearish because of the slow export recovery. Indonesian and Thai economy might uptick slightly as infrastructure investment accelerates. Malaysian economic outlook for Q1 2016 is dim as it is still battling the conflict out of the imposition of Goods and Services Tax and ad...

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  8. 04 Feb 2016  |  Asia Pacific  |  Economic and Databases

    Global Economic Tracker—Insights and Trends (GET-IT)—Emerging Asia-Pacific Quarter 4, 2015

    A Quarterly Pulse of Growth Opportunities

    The slowing Chinese economy has taken a toll on emerging Asia-Pacific economies. Indonesia’s reforms and robust FDI are helping it recuperate after a lackluster H1 2015. Vietnam’s strong FDI inflows and domestic market are contributing to impressive GDP growth. Malaysia and Thailand are likely to be affected by slow GDP growth and negative busi...

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  9. 04 Feb 2016  |  Asia Pacific  |  Economic and Databases

    Global Economic Tracker—Insights and Trends (GET-IT)—Emerging Asia-Pacific Quarter 3, 2015

    A Quarterly Pulse of Growth Opportunities

    After a dismal Q1 and Q2, Indonesia is expected to continue experiencing slow growth even in Q3 2015. Devaluation of Yuan, an impending rise in interest rate in the US, and sluggish recovery of the US will weigh on the country’s GDP growth in Q3 2015. GDP growth might be little better in Q3, given the improved fiscal position after fuel subsidy a...

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  10. 27 Nov 2013  |  Asia Pacific  |  Economic and Databases

    Emerging Market Growth Prospects: Malaysia

    Insight Into Emerging Markets

    Malaysia is striving to become to a developed nation by 2020, and in line with this, the Economic Transformation Programme (ETP), launched in 2010, aims to help Malaysia attain the status of a high-income nation by 2020. The ETP is expected to attract investments worth $444 billion during 2010–2020. Despite the anticipated negative effects of wea...

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