Big Data and Analytics Market Research Reports

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

12 May 2021  |  Global  |  Customer Research

Investing in Communications and Collaboration Tools to Empower Frontline Workers

Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

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Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

29 Jan 2020  |  North America  |  Customer Research

Voice of Customer Analysis on Connected Car Services in the United States, 2018

Flexible Access to Telematics Services will be the Preferred Subscription Model in Future

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This study seeks to evaluate the current usage of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services in the United States. It also focusses on customer analysis bifurcation by vehicle segment, brand, and customer preference. The study seeks to high...

This SPIE is somewhat unique in that, rather than focusing externally on market forces, Stratecast is taking a hard look in the mirror. Is what we offer so unique that AI technology cannot replace us? Can AI provide the same sorts of market advantages that engaging with an analyst firm can? This SPIE explores these questions.

This SPIE report discusses the software-defined data center, including its evolution from virtualization technology. It also assesses the benefits and challenges of current SDDC platforms, and how Stratoscale answers those challenges with its Symphony platform. Finally, the report reviews the Symphony platform, including its architecture, features ...

Stratecast is currently tracking approximately 600 vendors of Big Data and analytics (BDA) solutions. Stratecast has organized vendors into 18 solution types, grouped into the five broad categories: Big Data & Analytics Core Products and Services; Business Process and Strategic Analytics; Mobile, Retail, and Location Analytics; Social and Site Anal...

This Stratecast report analyzes today’s brave new world of broadband services, and highlights five areas where CSPs need to be focusing mindshare and resources in order to differentiate themselves from their rapidly-expanding pool of large, well-funded competitors.

This report reveals the high level findings from Stratecast | Frost & Sullivans 2015 Big Data & Analytics Market Survey. It offers insight and encouragement to enterprises that have yet to embark on their BDA journey, and to the vendors of BDA solutions who continue to enhance their products and services in order to facilitate successful deploymen...

Although IoT is still coming into focus for many, it already connects more than nine billion devices worldwide; over the next five years, that number is expected to grow to between 20 billion and 50 billion devices. In 2025, IoT is expected to create between $4 trillion to $11 trillion in economic benefits globally. IoT is a logistical and economic...