Big Data and Analytics

The world is creating 2.5 exabytes of data daily. Every organization needs to access that tidal wave of information to make better, faster decisions—or risks being left behind.

Our BDA program can help. We perform ongoing research to provide you with up-to-date insights and perspectives on industry and technology trends, market measurements and forecasts, and strategic movements. With a global team of 300+ analysts and consultants focused on big data applications and enabling technologies, Frost & Sullivan offers the most comprehensive research into the ecosystem, new business models, business and consumer applications, and much more.

  • If you are a big data and analytics (BDA) buyer: how can you access, manage, and distribute data—so your people can work smarter, and your company can prosper in the ultra-competitive global economy?
  • If you are a BDA provider: how can you keep your finger on the pulse of the market—so you can compete most effectively and deliver solutions buyers want?
  • If you are an investor: where should you place your bets?
  1. 31 May 2021  |  Asia Pacific

    Indonesian Banking Customer Experience Management Study 2021

    Benchmarking Industry Excellence in Delivering a Superior Customer Experience

    Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

    $4,950.00
  2. 28 May 2021  |  Asia Pacific

    Indonesian Telecommunications Customer Experience Management Study 2021

    Benchmarking Industry Excellence in Delivering a Superior Customer Experience

    Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

    $4,950.00
  3. 07 May 2021  |  Asia Pacific

    Customer Experience Management Study—Malaysian Banking Sector 2021

    Benchmarking Industry Excellence in Delivering a Superior Customer Experience

    Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

    $4,950.00