Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 06 Dec 2023  |  Asia Pacific  |  Customer Research

    2023 SD-WAN and SASE Voice of Customer: APAC View

    Businesses in the Region are Embracing These Solutions to Support Digitalization and Strengthen Security

    In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchase decisions regarding SD-WAN and SASE. This report examines responses from APAC businesses of various sizes in verticals including financial services, healthcare, retail, education, government, technology, and...

    $4,950.00
  2. 11 Nov 2022  |  Latin America  |  Market Research

    Latin American Dedicated Internet Access Services Market

    Future Growth Potential of Network Service Providers is Supported by Growing Adoption of Cloud Applications

    Enterprise dedicated Internet access (DIA) services have successfully penetrated the Latin American market over the last decade and are now in a mature phase of the product life cycle. Several factors affect the adoption of DIA services in the region, including the increasing use of bandwidth-intensive collaboration tools, demand for cloud and data...

    $2,450.00
  3. 10 Aug 2022  |  Latin America  |  Market Outlook

    Colombia Business Outlook

    Infrastructure Development, Technological and Social Initiatives, and Demonstrated Resilience During the Pandemic Invite Investment

    For technology companies looking to expand their presence in the Latin America-Caribbean region, Colombia makes a compelling case. Before the 2020 pandemic, the country’s economy had been enjoying consistent growth rate of nearly 4% for over 50 years. Since then, continuous inflows of foreign direct investment have buoyed job creation and econo...

    $2,450.00
  4. 08 Mar 2022  |  Latin America  |  Market Research

    Economic Impact of COVID-19 on Brazil's ICT Market

    A Political, Economic, Social, and Technological Analysis

    Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resulted in a downturn in economic activity, and as the country continued to recover the COVID-19 pandem...

    $2,450.00
  5. 04 Mar 2022  |  Asia Pacific  |  Market Research

    APAC NFV-based Virtual Network Services Growth Opportunities

    Enterprises are Increasingly Considering WAN Virtualization as Part of their Growth Strategies

    This report presents key findings on how the network function virtualization (NFV)-based virtual network services market is shaping up in the Asia-Pacific (APAC). The report talks about the key strategic imperatives for NFV-based virtual network services, examines the factors driving growth in the region, and identifies the key growth opportunities...

    $2,450.00
  6. 16 Jul 2021  |  Asia Pacific  |  Frost Radar

    Frost Radar™: Asia-Pacific Managed SD-WAN Services Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    The Asia-Pacific (APAC) managed software defined-wide area network (SD-WAN) services market is in the early growth phase of the product life cycle, but in the last few years connectivity and broadband speeds have seen major improvement across the region. In turn, businesses are increasingly moving towards hybrid clouds and want to deploy SD-WAN. Th...

    $4,950.00
  7. 27 Jan 2021  |  Latin America  |  Market Research

    Data Services Driving Market Growth in the Colombian Total Telecommunication Services Market

    COVID-19 Mitigates Revenue Growth but Enhances the Need for Digitization, Powering Growth Opportunities in Digital Services

    This Frost & Sullivan research service provides market sizing and forecasts by segment and technology, both in terms of lines and revenues and market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony, data communications (VPN IP MPLS, Carrier Ethernet, and other technologie...

    $4,950.00
  8. 06 Feb 2020  |  Latin America  |  Market Research

    Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2025

    New Ways of Work Continue to Drive Industry Growth

    The global meetings and team collaboration services market offers significant growth opportunities for enterprise communications and collaboration providers. In 2018, stand-alone audio meeting revenues continued to be negatively impacted by the growing popularity of cloud web/video meetings and team collaboration services. Revenue from stand-alone...

    $4,950.00
  9. 09 Oct 2018  |  Latin America  |  Market Research

    Latin American SD-WAN Market, Forecast to 2023

    Overall SD-WAN Revenue to Reach Almost 200 Million by 2023

    The SD-WAN market will present a huge transformation in the telecommunication market over the next 5 years in Latin America as the traditional wide area networks (WANs) are under pressure to keep up with increased enterprise demand for agile, bandwidth-heavy, and latency-sensitive to access and utilize information. The SD-WAN solution uses softwa...

    $1,500.00
  10. 29 Mar 2018  |  Latin America  |  Market Research

    Brazilian Pay TV Services Market, Forecast to 2022

    Economic Crisis and New Consumer Demands Severely Impact the Business Outlook

    In 2016 and 2017, the economic crisis and political instability severely affected our forecasts. Throughout 2018, the basic interest rate is expected to continue declining and forecasts of agribusiness crops have positive GDP expectations. Inflation and interest rates in decline will enable the return of foreign investments. As the payback period...

    $1,500.00