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Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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28 Sep 2017 | Asia Pacific | Market Research
Singapore Data Center Market, Forecast to 2023
Hyperscale Cloud Computing Vendors Driving Strong Uptake of Leased Data Centers
Hyperscale cloud computing vendors driving strong uptake of leased data centers Hyperscale cloud service providers have been key in driving demand for data center services in Singapore, with many global public cloud providers (for example, Amazon Web Services, Microsoft, Google, and Alibaba Cloud) significantly increasing their uptake of data cente...
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26 Sep 2017 | North America | Market Research
U.S. B2B eCommerce Platform Market, Forecast to 2023
Strong Growth Forecast Resulting from the Creation of a Self-service and Intuitive Experience for B2B Customers and Organizations
Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become mo...
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26 Jul 2017 | Global | Market Research
Iran Cloud Computing Market—Macro Outlook and Technology Trends, 2017
Iranian ICT market trends spin around topics such as internet speed, internet censorship and security
Iran is a promising market for the implementation of Cloud. The market has opened up for international players and the hardware market has been gaining traction since 2016. The infrastructure and telecom markets have become the prime area of investments. From the challenges point of view, enterprises lack skill and awareness about the cloud market ...
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16 Jun 2017 | Global | Market Research
Internet of Things in India - Opportunities and Challenges for Telcos, 2017
IoT Opportunities and Challenges for Telecom Operators
The growing adoption of Cloud in IoT services, shifting of focus to industrial IoT (IIoT), the rising market of M2M communication, and the increasing trend of wearable technology applications are among the major factors driving the IoT market in India. Moreover, various government projects such as smart cities, smart transportation, smart grids, a...
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14 Jun 2017 | Global | Market Research
Global Travel Technology Market - Opportunity and Trends by Industry and Enduser, 2017
Opportunity Assessment of Travel Solutions Market and the End-user Segments
The travel market has gradually evolved into a more technologically equipped sophisticated sector. The service providers today strive to harness emerging technologies to enhance customer experience and loyalty. The pressure to operate efficiently is driven by the dynamic growth in passengers and increased customer expectations while delivering an u...
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23 Mar 2017 | North America | Market Research
Managed Security Services Market in Latin America, Forecast to 2021
Overall Revenue to Reach Nearly $1 Billion by End of Forecast Period with Security Asset Management and Monitoring Most in Demand
The Latin American managed security services (MSS) market generated $455.9 million in 2016 and is expected to reach $936.1 million by 2021, presenting a CAGR of 15.5%. The nature of managed security services is starting to transform. Extensively dominated by asset management and monitoring, many clients in Latin America are showing interest in serv...
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30 Dec 2015 | Global | Technology Research
Technologies Enabling Intelligent Transportation (TechVision)
Convergence of Technologies Gives Rise to Safer, Smarter, and Informed Transport System
This research service provides a study of the ICT technologies adopted by the automotive industry, including, wireless technologies, sensing technologies, and computational technologies that enable the creation of intelligent applications geared toward providing a cheaper, safer, automated, quicker and more sustainable transportation system. The ad...
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28 Dec 2015 | Asia Pacific | Market Research
Beijing Data Center Services Market Analysis
Massive Demand in Data Center Sector in China, Especially Beijing
This study evaluates Beijings data center services market from a holistic approach, including the following 5 key aspects: market potential, which discusses the market size and the growth momentum; market dynamics, which discusses the drivers and restraints of the markets; competitive landscape, which discusses the types of date center service pro...
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17 Dec 2015 | Asia Pacific | Market Research
Analysis of the Asia-Pacific Managed Security Services Market
Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities
An increasingly sophisticated security landscape is challenging the validity of many enterprises’ IT setups, forcing them to seek providers of complementary and advanced services. This study explores Asia-Pacific’s managed security services (MSS) market through 2019 including forecasts and trends; drivers and restraints; and market share and compe...
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12 Nov 2015 | Latin America | Market Research
Analysis of Smart City Opportunities in Latin America
Case Studies Indicate the Concept is Slowly Gaining Traction in the Region
While many cities claim to be in the process of becoming smart cities, most of their initiatives center on green concepts only. The goal of a smart city is to solve major problems through modern management and greater interaction between citizens and institutions to achieve a better quality of life. Frost & Sullivan has identified 8 parameters that...
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