Information Technology Market Research Reports

The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.

Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....

Key Topics Covered:

Emerging Technologies:

  • Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
  • Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
  • Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
  • Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
  • Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
  • IoT Start-up Tracker: Focus on digital healthcare services offered by startups.

Cloud Computing:

  • Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
  • Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
  • North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.

Customer Experience (CX):

  • Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
  • CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
  • Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
  • Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
  • Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.

Data & Security:

  • Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
  • The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.

Other:

  • Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
  • AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.

Additional Observations:

  • Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
  • Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
  • Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
  • Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.

Potential Areas for Further Exploration:

  • Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?

Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)

For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.

  1. 08 Mar 2024  |  Asia Pacific  |  Market Research

    Metaverse in Asia

    Growth Opportunities and Strategies

    Frost & Sullivan defines metaverse as a network of persistent 3D worlds and simulations where end users possess a sense of social presence and spatial awareness and can participate in an extensive virtual economy. The central concept of the metaverse is straightforward but intriguing: a persistent 3D world where an infinite number of people can int...

    $2,450.00
  2. 23 Nov 2018  |  Asia Pacific  |  Market Research

    ASEAN and Taiwan Data Center Services Market, Forecast to 2024

    Service Providers are Realigning their Data Center Capabilities to Address the Growing Cloud Opportunities

    Owing to the growing presence of hyperscale cloud service providers, extensive penetration of Internet connectivity as well as keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN and Taiwan region (henceforth collectively referred to as “ASEAN”...

    $4,950.00
  3. 13 Nov 2018  |  Africa  |  Market Research

    African B2C eCommerce Growth Opportunities, Forecast to 2020

    Omni Channel Integration Central to Developing a Successful eCommerce Model

    This research study provides an analysis of the African Business to Consumer (B2C) eCommerce market. The stakeholder scope includes B2C companies; geographic scope includes key African countries such as Egypt, Kenya, Nigeria and South Africa; and product category scope includes a number of segments such as books, electronics, fashion, household app...

    $1,500.00
  4. 12 Nov 2018  |  Asia Pacific  |  Market Research

    Analysis of the ASEAN and Taiwan Infrastructure-as-a-Service Market, Forecast to 2024

    Demand for Managed Cloud Offerings to Drive Uptake of Outsourced Cloud Infrastructure Services

    The ASEAN cloud infrastructure market will gravitate towards a hybrid deployment model (partially premises-based and partially cloud-based) in the next 3–5 years. The demand for managed cloud offerings has been increasing, particularly for Application-as-a-Service and Network-as-a-Service offerings. Enterprises are looking to deploy more open-sou...

    $4,950.00
  5. 23 Oct 2018  |  Africa  |  Market Research

    The Role of African Start-ups in Driving Smart Agriculture in the Continent, 2018

    The Focus on Sensors and Satellite Imaging is Central to the Adoption of Smart Farming Practices

    The focus of this study is to identify and highlight African start-ups that drive the uptake of smart farming practices and how farmers can make data-driven decisions regarding crop rotation, planting and harvesting time, soil management, and weather prediction. The study offers an analysis of Sub-Saharan Africa, with additional information on the ...

    $3,000.00
  6. 28 Sep 2018  |  Africa  |  Market Research

    IoT in Agriculture, Africa, 2017

    Mobile Application, Sensors, and Satellite Imaging are Central to Developing Successful Smart Farming Practices in Africa

    This study focuses on an understanding of smart farming practices and the ways in which farmers can make data-driven decisions regarding crop rotation, planting and harvesting times, soil management, and weather prediction. The study will provide an analysis on the Sub-Saharan African region, with information on Middle East and North Africa added a...

    $3,000.00
  7. 17 Aug 2018  |  Asia Pacific  |  Market Research

    Innovative Use Cases of IoT in the Transport and Logistics Sector

    Revenue Generating Business Models

    While the level of interest in the Internet of Things (IoT) has been on the rise among enterprises on a global scale in the transport and logistics sector, many of them face challenges in defining use cases that enable them to generate new sources of revenue. There is a need to gain new capabilities in terms of domain expertise and technical know-h...

    $1,500.00
  8. 14 Aug 2018  |  Asia Pacific  |  Market Research

    Asia-Pacific Video Conferencing Endpoints and Infrastructure Market Analysis, Forecast to 2024

    Workflow Integration Expands Features and Functions of Video Codec

    The enterprise video conferencing market is seeing increasing demand driven by a focus on simplification and lower-prices. End users were having higher expectation on meeting experience, which is also driving the innovation of video collaboration products. As video conferencing becomes an integral part of the digital transformation strategy, the us...

    $15,000.00
  9. 09 Aug 2018  |  Asia Pacific  |  Market Research

    Asia-Pacific Internet of Things Market, 2018

    Market Forecast and Growth Trends

    The APAC Internet of Things (IoT) market is expected to grow at a compounded annual growth rate of 11.3% between 2017 and 2022 to reach a market size of $95.7 billion by the end of the forecast period. The study has sized the spending across the entire IoT value chain comprising chips, modules and sensing, connectivity, enablement platform, system ...

    $4,950.00
  10. 16 Jul 2018  |  Asia Pacific  |  Market Research

    Global Blockchain Applications, 2018

    Blockchain has Evolved beyond Cryptocurrency Applications and is Finding its Way into Other Industry Applications

    Blockchain has been receiving much attention over the past two years. It was originally considered as synonymous with Bitcoin and cryptocurrencies. However, with time, the technology has started to find its way into many other applications. The future of Blockchain is one of growth and adoption in multiple domains. This study seeks to provide an ov...

    $1,500.00