Information Technology Market Research Reports

The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.

Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....

Key Topics Covered:

Emerging Technologies:

  • Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
  • Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
  • Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
  • Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
  • Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
  • IoT Start-up Tracker: Focus on digital healthcare services offered by startups.

Cloud Computing:

  • Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
  • Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
  • North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.

Customer Experience (CX):

  • Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
  • CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
  • Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
  • Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
  • Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.

Data & Security:

  • Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
  • The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.

Other:

  • Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
  • AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.

Additional Observations:

  • Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
  • Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
  • Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
  • Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.

Potential Areas for Further Exploration:

  • Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?

Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)

For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.

  1. 17 Dec 2015  |  Asia Pacific  |  Market Research

    Analysis of the Asia-Pacific Managed Security Services Market

    Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities

    An increasingly sophisticated security landscape is challenging the validity of many enterprises’ IT setups, forcing them to seek providers of complementary and advanced services. This study explores Asia-Pacific’s managed security services (MSS) market through 2019 including forecasts and trends; drivers and restraints; and market share and c...

    $16,000.00
  2. 16 Dec 2015  |  North America  |  Strategic Forecasting

    The Internet of Things (IoT): How Real is It Today?

     

    Although IoT is still coming into focus for many, it already connects more than nine billion devices worldwide; over the next five years, that number is expected to grow to between 20 billion and 50 billion devices. In 2025, IoT is expected to create between $4 trillion to $11 trillion in economic benefits globally. IoT is a logistical and economic...

    $5,000.00
  3. 11 Dec 2015  |  North America  |  Strategic Forecasting

    Dynamic OSS Starts With an Accurate Dynamic Inventory

     

    Inventory is beginning to play a much more important role at the center of this change, supporting fulfillment, planning, maintenance, analytics, service creation, and service enablement in a much more dynamic fashion than legacy systems ever did in the past. This SPIE examines the need for a dynamic, real-time OSS with a flexible, accurate invento...

    $3,000.00
  4. 09 Dec 2015  |  North America  |  Strategic Forecasting

    Had Enough Hype? Some Straight Talk about AI, Machine Learning, and Big Data

     

    By 2025, the combined value of IoT technologies could reach more than $6 trillion. So, it would seem imperative that the market understand what Big Data, AI, and machine learning are, and how they can work together. This Stratecast report briefly discusses exactly that, and presents results that a growing number of organizations are achieving, and ...

    $3,000.00
  5. 04 Dec 2015  |  North America  |  Strategic Forecasting

    Cloud User Survey Results 2015  Cloud 2.0 is Real and Happening Now

     

    In this SPIE, the first in a series of reports detailing the results of the 2015 Frost & Sullivan Cloud User Survey, we look at the adoption trends for public, hosted private, and bare metal cloud services.

    $3,000.00
  6. 04 Dec 2015  |  North America  |  Strategic Forecasting

    Stratecast Predictions 2016: The Year Ahead

     

    In this years look forward, Stratecast provides several views voiced by our analyst teams of likely developments in the multiple dimensions of the communications marketplace, including those tied to: Big Data, business services, cloud, connected home, consumer services, the operations & monetization functions, and secure networking. These prognost...

    $3,000.00
  7. 03 Dec 2015  |  North America  |  Strategic Forecasting

    Its 2015. Do You Know Where Your Apps Are?

     

    This report will be useful to providers of infrastructure services, platforms, and equipment, which are interested in tracking how their customers use their infrastructure products. It will also be useful to software providers that are interested in tracking the evolution of software consumption models.

    $5,000.00
  8. 02 Dec 2015  |  North America  |  Strategic Forecasting

    4G and Beyond: Mobile Data has Erased the Digital Divide

     

    This paper explores the current capabilities of the 4G network infrastructure in the United States, looks at future developments, and explores the desirability of continuing to build telecommunication public policy on the proposition that there is a divide between the Internet haves and have-nots that needs to be bridged though governmental action....

    $5,000.00
  9. 01 Dec 2015  |  North America  |  Market Research

    North American Broadband Tracker: Third Quarter 2015

     

    The North American broadband market ended the third quarter of 2015 (3Q15) with an estimated 108.5 million subscribers, a year-over-year (YoY) increase of 4.0 million subscribers. Broadband providers offering cable, fiber to the x, and satellite contributed to the increase in subscribers.

    $6,000.00
  10. 30 Nov 2015  |  North America  |  Market Research

    Mobile Supply Chain Management Solutions Market Insight

    2015 Feedback from North American Businesses

    This market insight summarizes and analyzes survey respondents' preferences and plans regarding mobilized supply chain management (MSCM) offerings. The Frost & Sullivan survey was conducted in mid-2015 and asked mobile and wireless decision-makers in the U.S. and Canadian companies about their MSCM deployment plans and barriers to adoption. Current...

    $1,500.00