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Information Technology Market Research Reports
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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19 Oct 2023 | Latin America | Customer Research
Voice of the Enterprise Security Customer—Trends in Brazil
A Sophisticated Threat Landscape Drives Strategic Partnerships and Managed Security Adoption
While this deliverable focuses on Brazil, it is part of the larger 7-nation, 6-industry survey. The complete Voice of the Enterprise Security Customer survey by Frost & Sullivan samples organizations across major international business regions and is based on responses from 2,448 CISOs and key security decision-makers. The nations surveyed are Japa...
$4,950.00 -
13 Sep 2023 | South Asia, Middle East & North Africa | Market Research
Indian Data Center Colocation Services Growth Opportunities
Hyperscale Demand to Ensure Transformational Growth of Data Center Colocation Services
India dominates the South Asian data center colocation services market, contributing about 90%. It will continue to dominate the region for a few years because of high demand from the hyperscale cloud segment, OTT participants, and content providers. The demand for hyperscale data center capacity has been growing because of enterprises moving their...
$2,450.00 -
28 Aug 2023 | Latin America | Market Research
Latin American Data Center Colocation Service Growth Opportunities
Increased Connectivity, Greater Competitive Intensity, and Enhanced Digital Transformation Initiatives Across the Region Drive Future Growth Potential
The digital economy relies heavily on data centers, which serve as the backbone of today's interconnected world. To meet digitalization's demands, enterprises and governments seek top-tier data centers and digital infrastructure. The Latin American data center colocation service market continues to expand due to the growing adoption of digital tran...
$2,450.00 -
23 Mar 2023 | Latin America | Market Research
Cloud Contact Center Solution Market in Latin America, Forecast to 2029
Automation, AI, and Analytics Create Opportunities for Differentiation
The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...
$4,950.00 -
12 Nov 2015 | Latin America | Market Research
Analysis of Smart City Opportunities in Latin America
Case Studies Indicate the Concept is Slowly Gaining Traction in the Region
While many cities claim to be in the process of becoming smart cities, most of their initiatives center on green concepts only. The goal of a smart city is to solve major problems through modern management and greater interaction between citizens and institutions to achieve a better quality of life. Frost & Sullivan has identified 8 parameters that...
$1,500.00 -
30 Oct 2015 | Latin America | Market Research
Latin American Contact Center Systems Market 2015
Analytics, Workforce Management, and Quality Monitoring will Leverage Market Growth by 2020
This research services provides market sizing and forecasts for premises-based contact center systems in Latin America. The product segments covered include: inbound contact routing, interactive voice response (IVR) and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market f...
$4,950.00 -
03 Jul 2015 | South Asia, Middle East & North Africa | Market Research
Network Security Market in India CY 2014
Advanced, Sophisticated, and Targeted Attacks Leads to Higher Adoption of Network Security Solutions
In the last few years, there have been organised security breaches in the Indian subcontinent that have caused data losses worth millions of dollars. Organisations in the region have started to realise that these sophisticated attacks not only affect their business continuity and agility but also tarnish their brand image. Consequently, companies a...
$1,500.00 -
18 Jun 2015 | South Asia, Middle East & North Africa | Market Research
Contact Center Applications Market in India CY 2014
Customer Experience and Omnichannel Interaction Leading to High Adoption
This Market Insight examines key trends, vendor performance, and vertical and horizontal revenue and trends in the Indian contact center applications market. Customer service is a critical differentiating factor amongst businesses. Organizations are showing more willingness to invest in new processes and solutions to enhance customer service and im...
$1,500.00 -
17 Mar 2015 | Latin America | Market Research
The 2014 Latin American Internet of Things (IoT) Market
A New Internet RevolutionThe Connected World
The Internet of Things is an emerging concept based on the vision of a fully connected world. Seamless connectivity between things, people, processes, and data anywhere, anytime, and in any condition is the ultimate goal. This market insight maps the Latin American IoT market by presenting a market overview, opportunities for several industry verti...
$1,500.00 -
20 Feb 2015 | Latin America | Market Research
Big Data Study 2014
Current Scenario and Future Perspectives of Big Data Projects in Brazil, Mexico, and Colombia
The objective of the study is to present the current scenario and future insights of the Big Data market in Brazil, Colombia and Mexico. The study gives an overview of the Big Data Analytics market, exposing its drivers and restrains in the region and also a section with the perception and interest of 313 Brazilian companies.
$2,450.00
